Human factors and resilience
While the rate of medical error remains stubbornly high at around 10 percent in modern hospital systems, there are considerable untapped opportunities to improve care by turning our attention to what healthcare systems do well.
Instead of focusing on why systems sometimes fail, resilience science engineering seeks to understand how dynamic and highly complex organisations and systems, like healthcare, usually get things right.
Successful approaches to improving care also consider human factors, or how healthcare professionals interact with their work environment. The Human Factors and Resilience stream, led by Dr Robyn Clay-Williams, is pioneering a new approach to understanding the many factors that underpin the delivery of high-quality care despite the challenges of large, complex interacting networks of various health professionals, stretched budgets and rapid technological change. This research is bridging the gap between theoretical evidenced-based approaches and practical delivery of safe patient care.
Stream Team Members
Dr Elizabeth Austin - Postdoctoral Research Fellow
Teresa Winata - Research Assistant firstname.lastname@example.org
Chrissy Clay - Research Assistant email@example.com
Selected stream projects
CHRIS Working paper #103 Interventions addressing system and patient factors in the Emergency Department: A scoping meta-review. Elizabeth Austin, Brette Blakely and Robyn Clay-Williams
CHRIS Working Paper #108 Resilient health care: A scoping review and bibliometric analysis of an emerging research paradigm. Louise A. Ellis, Kate Churruca, Robyn Clay-Williams, Chiara Pomare, Elizabeth E. Austin, Janet C. Long, Anne Groedahl, Jeffrey Braithwaite
Resilient Health Care Network website
Content owner: Australian Institute of Health Innovation Last updated: 20 Mar 2019 3:58pm