Human factors and resilience
Human Factors and Resilience research stream is part of the Centre for Healthcare Resilience and Implementation Science at the Australian Institute of Health Innovation.
While the rate of medical error remains stubbornly high at around 10 percent in modern hospital systems, there are considerable untapped opportunities to improve care by turning our attention to what healthcare systems do well.
Instead of focusing on why systems sometimes fail, resilience science engineering seeks to understand how dynamic and highly complex organisations and systems, like healthcare, usually get things right.
Successful approaches to improving care also consider human factors, or how healthcare professionals interact with their work environment. The Human Factors and Resilience stream, led by Dr Robyn Clay-Williams, is pioneering a new approach to understanding the many factors that underpin the delivery of high-quality care despite the challenges of large, complex interacting networks of various health professionals, stretched budgets and rapid technological change. This research is bridging the gap between theoretical evidenced-based approaches and practical delivery of safe patient care.
|Dr Robyn Clay-Williams|
Senior Research Fellow
|Dr Elizabeth Austin|
Postdoctoral Research Fellow
Research Outreach Coordinator
Selected stream projects
More resilient healthcare articles by Professor Jeffrey Braithwaite.
CHRIS Working paper #103 Interventions addressing system and patient factors in the Emergency Department: A scoping meta-review. Elizabeth Austin, Brette Blakely and Robyn Clay-Williams
CHRIS Working Paper #108 Resilient health care: A scoping review and bibliometric analysis of an emerging research paradigm. Louise A. Ellis, Kate Churruca, Robyn Clay-Williams, Chiara Pomare, Elizabeth E. Austin, Janet C. Long, Anne Groedahl, Jeffrey Braithwaite
Resilient Health Care Network website
Centres related to this research
Content owner: Australian Institute of Health Innovation Last updated: 12 Mar 2020 4:02pm