AIHI Webinar Series – How can we achieve diverse consumer engagement in health service research and improvement?

How can we achieve diverse consumer engagement in health service research and improvement?

17 May 2022

11.00am-12.00noon

View recording here

Speaker: Associate Professor Reema Harrison (BSc (hons) Psychology; MSc Health Psychology; PhD in Patient Safety; Senior Fellow of the Higher Education Academy) leads the Healthcare Engagement and Workplace Behaviour research stream, which is a team of health services researchers, at the Australian Institute of Health Innovation in Macquarie University.

Associate Professor Harrison is a mixed-methods researcher with expertise in using co-design and participatory approaches with diverse populations and is a Cancer Institute NSW Career Development Fellow. Associate Professor Harrison leads translational health systems and services research, with current projects funded by NHMRC, Cancer Australia and ARC that seek to address issues of equity to improve the safety and quality of healthcare.

Webinar: The drive for person centric healthcare to enhance safety and quality is gaining traction, creating opportunities for healthcare consumers to inform health systems, services, and their governance. These opportunities are coupled with growing recognition of the value of consumer engagement in conceptualising and designing health services research. This session will explore what these opportunities mean for people from culturally and linguistically diverse backgrounds, current challenges and the approaches required to support more meaningful involvement.

About AIHI

The Australian Institute of Health Innovation (AIHI) is an internationally recognised research-intensive centre within Macquarie University, Sydney. We collaborate widely, conducting high impact research into health services and systems to make a positive difference for patients, healthcare professionals and society.