Human Factors and Ergonomics in Healthcare AI White Paper now available

Eight key human factors and ergonomics principles and methods for AI in healthcare

Associate Professor Farah Magrabi (Australian Institute of Health Innovation, Macquarie University) and Professor Wendy Rogers (Professor of Clinical Ethics, Macquarie University) were invited to contribute to and review the Human Factors and Ergonomics in Healthcare AI White Paper produced by the Chartered Institute of Ergonomics and Human Factors (CIEHF).

The aim of the paper is to promote systems thinking among those who develop, regulate, procure, and use AI applications, and to raise awareness of the role of people using or affected by AI. The paper identified eight key human factors and ergonomics principles and methods which can be used by technology developers, healthcare organisations, regulators and research funders.

The eight key human factors and ergonomics principles and methods are:

1. Situation awareness
2. Workload
3. Automation bias
4. Explanation and trust
5. Human-AI teaming
6. Training
7. Relationships between staff and patients
8. Ethical issues.

While written from a UK perspective, the CIEHF partnered with a range of international partners to produce the White Paper, which can influence and provide guidance to other countries working to integrate AI in sociotechnical healthcare settings. They acknowledge that the factors above need to be underpinned by education in, and support of, human factors and ergonomics by healthcare professionals and their organisations.

The White paper was released in September 2021.

Photo: Associate Professor Farah Magrabi and Professor Wendy Rogers

CENTRES RELATED TO THIS NEWS

Centre for Health Informatics

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Chrissy Clay, Research Outreach Coordinator

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