Printery closure and transition to the newly appointed provider

Following an extensive review and evaluation of the University’s needs, Group Marketing is pleased to confirm the appointment of Ergo as the marketing production manager for all its general, digital and ad hoc print and marketing-related requirements. This decision was based on a closed tender to a panel of six companies with Ergo rating number one on our selection criteria. This decision was also validated by case studies and conversations with stakeholders from the University of Queensland and the Queensland University of Technology who have transitioned to Ergo, both independently giving a rating of nine out of 10.

The University printery Macquarie Lighthouse Press will be closing on 31 March 2016 with the transition process commencing on 14 March 2016. Ergo will be replacing the services previously provided by the printery while also offering design and merchandise services.

Specific details on the implementation and changes for affected staff will be communicated over the coming weeks.

About Ergo
Ergo is a marketing production management company with specialist expertise in print process management and the procurement of a broad range of marketing related products and services. Ergo brings significant credibility to serve Macquarie, validated by long-term relationships with several universities with like-for-like needs.

Benefits of the Ergo program
Ergo collaborates with product owners, brand managers, marketing, agencies, suppliers, warehouses and distributors to deliver value and speed to market. The Macquarie Ergo program will deliver in four key areas:

  1. process improvement
  2. onsite, independent advice
  3. transparent and auditable process
  4. the right mix of global technology platforms for print procurement and workflow.

The Ergo Print Management Centre on campus
Ergo will deploy an on-site account manager who has extensive skills in production management and sourcing of all products and services in scope. The Ergo Print Management Center (PMC) will be located within Group Marketing in the Becton Dickinson Building.

The Ergo PMC will be responsible for procurement and process management for all the University’s print requirements and related activities from brief to delivery. Additionally, the self-serve functionality currently available to Macquarie users through PrinterFace will continue, as this initiative is designed to deliver a single streamlined process to increase efficiency, improve production standards and reduce total costs.

Next steps
The implementation of the Ergo program has commenced and discussions are taking place to ensure a seamless transition occurs across campus and with our external suppliers and agencies. From 14 March 2016, Ergo will commence management of all print and related requirements for Macquarie. You will be receiving further communications in due course, explaining milestone transition dates and providing contact details.

More information
For questions about the Ergo production management program, contact Fiona Rooney, Manager of Marketing Services, at