Scheduled IT maintenance: Sunday 6 December from 4am to 4pm

There is a scheduled network and system maintenance window on Sunday 6 December 2015 from 4am to 4pm.

Maintenance is being undertaken to carry out essential network, load balancer, server update and firewall maintenance to improve network reliability, security and functionality. As a result the following services are impacted:

  • Finance One
  • SMSS (Student System)
  • HR Online
  • DataMart
  • Wiki
  • Truth
  • Web Central
  • CourseFinder/Handbook
  • Sponsor OneID
  • iLearn/iTeach
  • iPrint

Access to university hosted systems and websites may be disrupted by intermittent outages for five to 10 minutes between 4am to 4pm.

Stay informed:

  • Check the IT calendar for dates and times of planned information technology downtime windows for 2015
  • Keep up-to-date on the operational status of all IT systems and services by subscribing to real-time notifications at https://itstatus.mq.edu.au
  • Follow @mqu_it on Twitter for breaking alerts and status updates
  • Contact the IT HelpDesk on 02 9850 HELP (4357) or email onehelp@mq.edu.au.

For more technical details and to view all maintenance occurring this month visit the planned maintenance Wiki page.

Please note: In order to prepare for December’s maintenance window there is a change freeze on all change requests from COB 2 December 2015 to COB 8 December 2015. No CRs will be implemented between these dates.