Healthcare Resilience and Implementation Science

World-class research meets real-world gains

The Centre for Healthcare Resilience and Implementation Science (CHRIS) delivers real-world solutions that strengthen health systems, improve care quality and support global reform through innovation, evidence and collaboration.

CHRIS provides evidence-based solutions to improve healthcare systems locally and globally. We tackle urgent health challenges – rising chronic disease, climate-related pressures, mental health needs and patient safety risks – by generating actionable insights and practical innovations.

Collaborative, multidisciplinary impact

Our team includes clinicians, scientists, engineers and social researchers working alongside consumers, policymakers, and international partners including:

• WHO
• OECD
• International Society for Quality in Health Care.

We work across the healthcare spectrum – from emergency departments to aged care – to deliver reforms that are scalable, sustainable, and person-centred.

Tools and evidence for system reform

CHRIS develops tools that integrate diverse data sources – from genomics to patient-reported outcomes – into decision-making systems that support clinicians, managers and patients. We apply complexity science, human factors and implementation science to build resilient health systems and guide policy into practice.

Our work informs global healthcare reform, strengthens system capacity, and supports better care for all. We deliver:

• AI-powered tools for learning health systems
• climate-resilient strategies for future healthcare
• evidence to support safe, equitable and appropriate care
• rigorous evaluations to inform decision-making
• scalable models for system improvement.

CHRIS has developed resources and insights – available in our published articles – that are highly relevant to researchers, clinicians, medical practitioners, healthcare and government policy makers, students, and industry.

We have developed methods for:

• analysing ‘work-as-done’, including the functional resonance analysis method (FRAM)
• analysis of linked population data collections
• assessing health and societal outcomes
• assessing the appropriateness of healthcare
• soft systems.

We have also developed models and approaches such as:

• complexity science approaches to problem solving
• improvement models for enhancing organisational culture
• models for sustainable health systems
• social network analysis
• study designs for examining health systems at scale.

Research streams

CHRIS has several streams under which we conduct research: