FAQs for Macquarie alumni

FAQs for Macquarie alumni

Answers to frequently asked questions for Macquarie University alumni.

Staying in touch

How can I update my details?

Change your email address, home address or employment details in the 'Update my details' section of the Alumni Web Community. Or give us your details and we will update your profile.

Email: alumni@mq.edu.au

Phone: 1800 673 662

Post: Alumni Relations, Level 2 BD Building, 4 Research Park Drive, Macquarie University NSW 2109

Why aren't I receiving alumni emails?

If you are not receiving communications from us, then you need to update your details in the Alumni Web Community.

How can I contact my friends from Macquarie University?

Due to privacy restrictions, the University cannot give out your friend's contact details. But we can contact a friend on your behalf. Email alumni@mq.edu.au with your request.

Alumni membership

How do I register as an alumni?

You automatically joined our global alumni community when you graduated from Macquarie.

But we need you to sign up in the Alumni Web Community – an exclusive space for Macquarie graduates – so you can stay connected with us, update your details and let us know your preferences.

If you have already signed up, log in with your registered details (email username and password).

First-time users can register for a new account, using your name at graduation, student ID number and date of birth.

Your Alumni Web Community account is different from your alumni OneID account, which is created as part of your Macquarie University Library alumni membership.

How can I find my student ID number?

Send a request to alumni@mq.edu.au with your name at graduation, date of birth, degree/s and graduation year/s.

How can I recover forgotten Alumni Web Community login?

If you have forgotten either your username or password, send a request to alumni@mq.edu.au with your name at graduation, date of birth, degree/s and graduation year/s.

Why can't I find my name in the Account Lookup for the Alumni Web Community?

We create your alumni profile in the Alumni Web Community after you graduate. This means you will not find your name listed until after graduation.

Check that you are using your name at the time of graduation. You will also need your date of birth and student ID number.

If a problem stills exists, send an email to us alumni@mq.edu.au.

Library membership

How can I access online databases?

Macquarie University alumni are entitled to free lifetime membership of Macquarie University Library, including borrowing privileges and special access to online databases and ebooks.

To gain special alumni access to Macquarie University Library online resources:

  1. Register for Macquarie University Library membership. Select 'Macquarie University Alumni' as the category and 'Alumni (Macquarie University)' as the reason for library membership.
  2. Follow instructions in the automated email to create your OneID login and password. This will also give you access to all databases available to alumni (search for 'alumni mq' in MultiSearch).

Remote access may be limited due to publishers' agreements. These databases may be used off-campus by Macquarie alumni for personal noncommercial use. Use of these resources for commercial gain is not permitted.

If you visit Macquarie University Library in person, you will have full access to all databases using the library computers.

How can I borrow from the library?

Macquarie University alumni are entitled to free lifetime membership of Macquarie University Library, including borrowing privileges and special access to online databases and ebooks. Alumni library members can borrow an unlimited number of items for 16 weeks.

To borrow resources from Macquarie University Library:

  1. Register for Macquarie University Library membership. Select 'Macquarie University Alumni' as the category and 'Alumni (Macquarie University)' as the reason for library membership.
  2. Follow instructions in the automated email to create your OneID login and password. This will also give you access to all databases available to alumni (search for 'alumni mq' in MultiSearch).
  3. Collect your Alumni Campus Card in person from Student Connect 18 Wally's Walk, Level 2 Building C7A MUSE (Monday to Friday 8.30 am–5.30 pm). Macquarie does not mail out cards, for privacy reasons. You must show your alumni library membership confirmation email and one form of photo identification (driver's license, passport, proof of age card) to Student Connect when you collect your card.

Would you post my Alumni Campus Card to me?

No. You must collect your card in person from Student Connect 18 Wally's Walk, Level 2 Building C7A MUSE (Monday to Friday 8.30 am–5.30 pm). We do not mail out cards, for privacy reasons.

Alumni benefits

Will I have access to iLearn after I graduate?

You can use Macquarie's iLearn up until your graduation date but you will not have access after you graduate from Macquarie University. If you wanted to save your lecture notes, it is advised to do so promptly after your completion.

Can I have access to my student email account after I graduate?

If you were studying at Macquarie University from mid-2007 onwards – when we migrated to the Gmail platform – you will have full access to your student email account (in the format first.last@students.mq.edu.au).

Ask the IT Service Desk to reset your password if you have forgotten it (email help@mq.edu.au or phone +61 2 9850 4357).

Follow these instructions to forward student emails to a personal account.

Older internally hosted email accounts (e.g. @laurel.ocs.mq.edu.au) no longer exist.

How can I get more involved?

How can I update my preferences and interests?

Change your communication options and interests in the 'Tailor my preferences' section of the Alumni Web Community. Then we can connect with you about:

  • alumni networking events or alumni volunteer opportunities, as well as Sirius Magazine and Macquarie Matters e-magazine
  • university news on particular topics, such as arts, economics, law or technology.

How can I subscribe to Sirius Magazine and Macquarie Matters e-magazine?

Visit the Alumni Web Community and check your details to see that we have your correct email address and postal address. If your details are correct and you are not receiving regular information from our Alumni team, send an email to us alumni@mq.edu.au.

Academic records

How do I obtain my academic transcripts?

You can request an official academic transcript from Macquarie University for a fee, or you can authorise someone else to act on your behalf.

All requests are managed by Student Connect (Monday to Friday 8.30 am–5.30 pm), not the Alumni Relations office.

Current students can generate a free unofficial transcript via eStudent.

How do I obtain my testamurs?

All requests are managed by Student Connect (Monday to Friday 8.30 am–5.30 pm), not the Alumni team.

How do I find the official shorthand name of my degree?

Names and abbreviations for all awards (certificates, degrees and diplomas) are listed by year in the Macquarie University Handbook archive.

Click on the year you first began your studies at Macquarie to locate your degree. Open the course entry and you will find the shorthand name in brackets under ‘Award’.

How can I confirm my employee is a graduate of Macquarie University?

Use the Macquarie University Graduate Register to verify academic qualifications conferred by the University. You will need to know the person's name at the time of graduation.

If your search does not return a result, contact Student Connect (Monday to Friday 8.30 am–5.30 pm).

How do I sign off official documents?

Contact Student Connect (Monday to Friday 8.30 am–5.30 pm) for help.

Facebook Archibald Prize 2018 Competition - T&Cs

Instructions on how to enter and other details contained within promotions for this competition form part of the conditions of entry. By entering the competition, entrants agree to abide by these terms and conditions. The terms and conditions of this competition are governed by the laws of the State of New South Wales.

  1. The competition is being run by Macquarie University (Office of Advancement Unit), Research Park Drive, Macquarie University, 2109 (Macquarie). The Archibald Prize 2018 competition for Macquarie University alumni (the competition) commences at Monday 18 June 2018 at 12 noon AEST and closes at midnight Friday 13 July 2018 at 12 noon AEST.
  2. To enter the competition, you must post a creative self-portrait on Macquarie University Alumni Facebook page. By entering the competition, you agree that you are a Macquarie University alumni.
  3. Entrants may submit a maximum of one entry. Macquarie reserves the right, at its sole discretion, to disqualify any entrant who submits more than one entry. To be eligible for a prize your entry must only include material created by you or material which you have permission to use. By submitting your entry to Macquarie, you grant Macquarie and its licensees and assignees a non-exclusive licence to exercise all rights in your entry including the right to reproduce and communicate your entry to the public in whole or in part and in any media. You agree that your entry may be edited or adapted at any time by Macquarie for legal, editorial or operational reasons.
  4. A panel of up to three (3) judges will be appointed by the Director of Alumni Relations and Individual Giving, Macquarie University. The panel will decide, in its sole discretion, the winners, based on the creativity of their self-portrait. The Panel’s decision is final and no correspondence will be entered into.
    Thirty winners will receive double passes to the 2018 Archibald Prize at the Art Gallery of New South Wales. Tickets are valid until 9 September 2018 and not transferrable.
  5. Prizes are not redeemable for cash or an alternative prize. Prizes are not transferrable. Winner will be notified individually via Facebook private message or email by the Alumni Relations team.
  6. Prize winners will be notified by email or Facebook private message by Monday 30 July 2018 by 5pm AEST. Prize winners will need to update their alumni contact details and provide postal details to receive their tickets. Prize winners are required to abide by any third-party terms and conditions relevant to the prize, as presented.
  7. Macquarie accepts no responsibility and is not legally liable or responsible for any accident, loss, injury or damage to any individual or property whether direct or indirect, whether in contract, tort, negligence or otherwise arising out of or in connection with the competition or accepting or using the prize, either during or after the competition.
  8. Macquarie collects your personal information to conduct the competition, identify the winners and administer the prizes. All personal information, including email addresses, collected at this web site will be kept and used in accordance with Macquarie’s privacy policy available at its website. Entrants may access and correct their personal information held by Macquarie, upon request to Macquarie.

Can't find an answer to your question?

Please contact the Alumni team.

T: 1800 673 662
E: alumni@mq.edu.au

We're here to help.

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