Loan / fine / lost book query
Please note the following are NOT acceptable reasons for appealing a fine:
- Lack of knowledge of loan regulations - Borrowing Conditions - Macquarie University Library
- Lack of knowledge of your responsibilities
- Failing to note due dates
- Failing to receive notices or inattention to notices
Submit your query through ask.mq.edu.au
If you wish to speak to Library staff regarding your query, contact the Library by telephone: 1800300753 or 98507500.
All queries will be responded to, within 3 working days.