Library services & COVID-19

Library services & COVID-19

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Chat is available weekdays from 8am to 8pm, and on weekends from 10am to 6pm. You can also submit an enquiry
Study space & online service hours for Queens Birthday, Monday 8 June: 10am to 6pm

Limited study space available

To support students during the assessment and exam period, limited individual study space is available in the Library for Macquarie University staff and students only. Study spaces are open 10am to 8pm Monday to Friday, and 10am to 6pm on weekends, and you will need your Campus Card to enter the building.

This space is for essential visits only: if you can study or work from home, you should continue to do so. Seating is very limited and the number of people in the building will be strictly controlled. You may be denied entry if the building is at capacity. Read more about our study spaces below or see our FAQs to plan your visit. The Library continues to offer a full suite of online services and resources.

WHAT IS OPEN?

  • Very limited, socially distanced, individual study space on levels 3 and 4 of the Library.
  • Postgraduate space on level 3 with reduced seating capacity.
  • HDR study space on level 5 with reduced seating capacity. Note: the kitchen area is closed.
  • Self-service laptop loans for up to 4 hours.
  • Self-service iPrint.

WHAT REMAINS CLOSED?

  • Levels 1 and 2 of the Library are closed. This includes access to the physical collection, Reserve, Presentation Practice Pods, Q Rooms, the Bubuk Room, specialist PCs, the virtual reality space, 3D printer and anything else on those floors.
  • All group study spaces.
  • The Library Cafe.
  • Microwave ovens are unavailable.
  • Lockers are unavailable.
  • Device charging stations are unavailable.
  • HDR kitchen area is closed.

Find online services and resources

MultiSearch The Library's search platform. When you are off campus log in to MultiSearch for the most comprehensive access to journal articles, ebooks, databases and more. 
The search currently defaults to online resources so you can access what you find more easily
MultiSearch 
Google Scholar When using Google Scholar, use the link on the Library home page to get full access to articles and content the Library subscribes to. Google Scholar 
Unit readings Online unit readings are located in Leganto. Look for the Leganto box in your iLearn units. Academic staff can create reading lists directly in Leganto. Leganto 
Subject & research guides Our librarians have created comprehensive subject and research guides that can help you when researching your assignments. Useful guides on referencing too! LibGuides
StudyWISE Brush up your academic skills with StudyWISE, an iLearn module. It will show you how to structure and write different types of assignments, research, plan and reference effectively, as well as many other skills to help you succeed at University.  StudyWISE 
WriteWISE WriteWISE Peer Writing Leaders and Learning Advisers are available online to discuss your assignments or study issues with you. WriteWise 
Studiosity Studiosity is a 24/7 online writing and study assistance service that provides one-on-one academic study help. Sudiosity 
LinkedIn Learning Staff and students have access to this service (formerly known as Lynda) featuring thousands of video tutorials taught by industry experts covering technology, business and creative skills. LinkedIn Learning
Pure Publications & ORCID support

All ORCID related queries should be directed to orcid@mq.edu.au.

We run regular Pure training sessions around publications, ORCID and profile building. Our training sessions page will provide the most up-to-date information for faculty communications around Pure training.

There is also one-on-one support and consultations via Zoom, as well as via OneHelp and email.

orcid
Open Educational
Resources  

Our guide to Open Educational Resources (OERs) will help you find freely available resources. These are publicly accessible materials, including openly licensed scholarly texts & other digital media, that can be used for research as well as teaching & learning.

Open Educational Resources
O'Reilly Online LearningStudents & staff have access to O'Reilly, an extensive online learning library on information technology, computer science, desktop applications and business.O'Reilly

Study spaces

In line with Federal and State government regulations to help stop the spread of COVID-19, the Library is operating in a very limited, ‘study hall’ mode.

These spaces are designed for use as study spaces only and are specifically for students who do not have internet access or access to a study space at their current accommodation. Do not come to campus for a change in scenery or to meet up with friends. If you can study or do assessments from home you should.

For everyone else, Library services and resources are still available online, you can chat with a Librarian from 8am to 8pm weekdays and 10am to 6pm weekends.

  • Library opening hours. Initially the Library is open 10am – 8pm Monday to Friday and 10am – 6pm on weekends. This may change in response to demand and shifting government advice. Please check the opening hours page for the latest opening hours.
  • Available services. The Library is operating in ‘study hall’ mode for individual study. Only self-service laptop loans and printing are available. There is no access to the physical collections or other spaces and services. Please see the Find online services and resources section above for access to online support.
  • There will be limited spaces. Please plan your study around this. Due to social distancing requirements only a limited number of people can be in the Library building at any one time. Only people with a valid MQ ID card are permitted to use the study space. Access is on a first come, first served basis, so please note we cannot guarantee a study space. Additional study spaces may be provided in The Marquee and/or the Graduation Hall.
  • Individual study only. There is strict social distancing in the Library. Only individual study spaces are available. There is no opportunity for group study. Please do not visit the Library in groups. You can only enter the building with your own current campus card, no friends, family, or visitors will be given access.
  • Access to computers, internet, power and other equipment. Laptops are available for 4 hour loan. Self-service printing is also available. Power points are available BUT access is limited due to social distancing so bring a fully charged device. Other computer labs on campus remain closed until further notice. For IT assistance, the MQ IT HelpDesk is available for phone help.
  • Exam spaces. On-campus study spaces will operate on extended hours during exam weeks, and students can complete exams in the Library (and Marquee if open due to demand). However, students should be aware we cannot guarantee a study space. Nor can we ensure normal exam conditions, i.e. silence.
  • Limited food and drink. Limited food outlets will operate on campus, and the Library Café will not be open initially. Cooking facilities (HDR kitchen and microwaves) are also unavailable in the Library. Limited food and beverages will be available from vending machines. Please visit the MQ COVID-19 pages for the latest updates on available services on campus.
  • HDR and Postgraduate study spaces. The dedicated researcher spaces on levels 3 and 5 are available with limited seating to enforce social distancing.

See more study space FAQs

Library physical collections not available

As directed by the Federal Government, to help stop the spread of the Novel Coronavirus, the Library building is closed until further notice. As a result of this closure:

  • Books on loan. You will not be asked to return books, your books will not be recalled, and loans will be extended until the end of Session 1, 2020. You can renew your loans using My Library in MultiSearch.
  • Access to physical collections.There is no access to the physical print collections including Reserve, Special Collections, and the ARC. We are working to make electronic versions of Reserve print titles available, where possible, via Leganto. Contact us via chat or the enquiry form if you have any questions.
  • Interlibrary loans. Physical items will not be available for interlibrary loans. This service will be operating on a digital only basis. For information or to place a request contact: lib.ill@mq.edu.au
  • Renewing Interlibrary loans. To renew an interlibrary loan, please email lib.interlib@mq.edu.au at least 3 working days before the item is due and we will contact the lending institution to request a renewal.
    Please note some lending institutions do not permit renewals of their items. With the current Covid-19 situation, more libraries are allowing renewals but we need approval from the lending library before we can process the renewal.
  • Online learning support for teaching. Academic staff requiring support transitioning to online learning and preparing unit readings can get help on our Teaching Support pages.

HDR/Research support

  • Accessing electronic journals off campus. We've created a journal survival guide to help you access content Macquarie subscribes to.
  • Urgent book access. While we have no access to our physical collection we are trying to source e-versions of titles required for research. If the need is urgent, please contact the Library Acquisitions Team at lib.acqdep@mq.edu.au, or complete the online enquiry form and we will investigate whether an e-version is available.
  • Accessing print journals. As we have no access to our physical collection, providing digital copies of physical resources via scanning is not possible. We are working with our interlibrary loan partners to obtain journal articles from other libraries, subject to availability. Please submit an interlibrary loan request, noting in the comments field that your request is in relation to COVID-19 closure.
  • Interlibrary loans (document supply). The Library’s Interlibrary Loan service is still accepting requests on a digital only basis (no physical loans). The Library is working with our partners nationally and internationally to obtain digital copies of journal articles and book chapters where possible. More information is on the Interlibrary loan page or contact: lib.ill@mq.edu.au
  • Renewing Interlibrary loans. To renew an interlibrary loan, please email lib.interlib@mq.edu.au at least 3 working days before the item is due and we will contact the lending institution to request a renewal.
    Please note some lending institutions do not permit renewals of their items. With the current Covid-19 situation, more libraries are allowing renewals but we need approval from the lending library before we can process the renewal.
  • Ordering new books. We are continuing to process orders for new books. Where available, these will be for e-book versions. Titles only available in print will be monitored for when we can resume ordering and receiving print.
  • Research consultations. Research Librarians are available for individual advice and assistance. Please email your Research Librarian to arrange a Zoom consultation.
  • Online access issues from home. If your OneID & password has stopped working, and you can no longer access the Library’s eresources off-campus, please contact OneHelp.
  • HDR lockers. If you have left something in an HDR locker you will need to contact security on 9850 7112 to collect your items.

Teaching support

  • Using teaching materials in iLearn & Leganto. We've created an information sheet (pdf, 82kb) outlining how to make text, image, video and audio material available to students, while complying with important copyright and licence conditions.
  • Use Leganto to create reading lists. The Library provides reading lists via Leganto, a reading list management system that enables you to create dynamic lists from a range of sources. Find out how to use it.
  • Library staff can help. Contact your Research Librarian or the Unit Readings team p:9850 7551  e: lib.reserve@mq.edu.au. There's more information on the Teaching Support pages.
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