Driving excellent experiences and outcomes

Putting our students’ engagement and success at the forefront of everything we do.

We will strengthen our commitment to explicitly focus on our current and future students – their education and their success. Achieving this goal means we will use recently developed frameworks and plans to drive an excellent experiences and outcomes in every dimension of students’ interactions with the University.

Every decision regarding education and student experience will first consider the perspective of students and their success. This means that to foster our students’ academic achievement and success, we will prioritise and balance the size and composition of our student body, our coursework suite, our support of students’ learning and overall experience, our research capabilities, our higher degree research (HDR) program and our resources.

Work streams

Key benefits
Scorecard KPIs
  • improved learning experience and student outcomes
  • improved engagement in learning
  • improved career pathways and employability skills for students
  • improved communication regarding the student journey.
  • efficient digital and physical strategies which supports students first
  • comprehensive employability strategy
  • increased student retention
  • efficient utilisation of staff resources.
Student satisfaction
  • skills development score
  • learner engagement score
  • % student satisfaction (Learner Experience of Unit, LEU survey)
Graduate employment
  • % full time employment
Participation and success
  • % success rate
  • % retention rate
Board positionRole

Executive sponsors​

Vice-President, Professional Services

Deputy Vice-Chancellor (Academic)

Program lead ​

Executive Director, Strategy and Operations

Program board membership

Dean of Students

Chief Data Officer

Chief Digital and Information Officer

Executive Director, Shared Services

Pro Vice-Chancellor, Education

Page owner

E: Group Marketing