Welcome to the Tenants Help Request Page
Need help with something? Use the Tenants Help Request Form.
This page will assist you with concerns surrounding Electrical, Plumbing, Glass Replacement, Locksmith Works, Cleaning, Security. WH&S Concerns and General Fixing.
After submitting a job you will receive a confirmation email from the Infrastructure Support Team. Hold onto this information for reference until your job has been resolved. The following important items are listed within the response email:
Job number / Job description / Time job was logged / Job priority / Expected completion date / Assigned technician.
Contractor Induction Instructions
View the Contractor Induction Instructions.
Shop Fitout Manual
Download the Shop Fitout Manual.
Tenant Operational Guide
The Tenant Operational Guide is designed to assist you in the day-to-day operations of your business and provide you with a source of information about Macquarie University. The guide includes information about food safety, parking on campus, gift vouchers, University dates, SALT program, smoking policy and much more.
Download the Tenant Operational Guide.
Promote Your Offer
Got an offer that students and staff won't be able to refuse?
Let us know and we can assist with promoting your offer on campus. What are you waiting for? Submit your offer now!
02 9850 7138|
0413 943 948
Senior Portfolio Partner
02 9850 1054
02 9850 7731
|Property Customer Service|
02 9850 7145
Business Operations Manager
02 9850 6541
02 9850 7704
02 9850 1116|
0414 180 925