With this in mind, we asked Victor Halim, Sydney Clinical Manager at Davidson Trahaire Corpsych (DTC) – Macquarie’s new Employee Assistance Program partner – to tell us more about the support services available to staff.

People often think of an Employee Assistance Program (EAP) as just counselling for work issues. But through the EAP, Macquarie staff have access to support and coaching on a huge range of areas including relationships, work/life balance, vocational goals, managing change, family, stress, anxiety, depression, nutrition, sleep, physical wellbeing, grief and loss, legal, financial, drug and alcohol addictions, interpersonal conflict and more.

DTC has been providing Employee Assistance Programs and services for trauma support for almost 30 years to a range of organisations across the private, public and not-for-profit sectors.

Our qualified and experienced professionals have extensive training in counselling, coaching and workplace consulting and demonstrate the utmost care as we support and coach people through the joys, challenges and tragedies that mark our work/life journey.

Counselling can be delivered via different modes, including face to face, phone, LiveChat, email and video conferencing. DTC also has convenient locations for face-to-face appointments with an office located on Epping Road near Macquarie University.

For managers and team leaders, DTC also offers managerAssist^®, providing a senior consultant to discuss strategies, options and approaches to help their employees to thrive and perform.

Accessing the EAP

Visit the University’s Employee Assistance Program page to find out how to make an initial appointment. During the initial contact you will be asked a series of questions to help us link you with the most appropriate counsellor.

When you attend your first appointment the counsellor will discuss the parameters of the service, including confidentiality and number of sessions, to ensure that you are comfortable with the service whilst also working with you to develop plans and goals to manage issues and challenges in a constructive way.

EAP consultations are free, confidential and voluntary. DTC does not share information about you with anyone unless authorised to do so by you in writing, or if required by law.

I encourage you to come and meet us at the Wellbeing Week launch to find out more about our EAP program and other support.

Register for the Wellbeing Week launch event (it includes a free healthy lunch!)

Wellbeing Week also features information seminars on mental health, resilience through times of change, and emotional health in the workplace. Visit the Wellbeing Week program for more information.