International SOS provides resources by phone, online or on the ground to help with any medical, security or logistical concerns.

Download the app

The mobile app provides immediate access to the assistance centre where medical, security or logistical experts are on hand to provide routine advice or support in an emergency. Up-to-date advice and real-time alerts for travel locations are also available. To download the app, follow these steps:

1. Scan the QR code below and select your mobile.
2. Select ’Yes’ when you run the app to make it a trusted application.
3. Enter the Macquarie University membership number (available on the Wiki page).

Call or go online

International SOS medical and security specialists are on hand 24 hours a day to answer queries and concerns. The Sydney assistance centre number is +61 2 9372 2468.

There is also an online portal with up-to-date medical and security information.

Use the Macquarie membership number to log into the portal, and register online to receive alerts via email or mobile.

More information

For questions or further assistance, email the Risk and Assurance team at traveladvice@mq.edu.au.