Parent information

Parent information

Parent and Carers' Welcome and Information Evening

Welcome to the Macquarie family! We know that embarking on university study is an exciting time for new students and their families. While O Week is for your student, we invite parents, guardians and carers to join us at this special event to find out everything we do to provide an environment where your student can learn, grow and succeed.

You’ll hear from key University staff and current students about the Macquarie community and student experience, find out what life and study is like, and learn about the key programs and support services available to your student.

A panel of staff and current students will also answer questions so feel free to ask them ahead of time during the registration process.

Campus tours are available at 5pm and information stalls for key services and support will be open from 6pm, prior to the formalities for anyone wishing to learn more about the University.

  • Date: Monday 17 February
  • Time: 6pm – 8pm

NOTE: Places for this event are limited so please register your attendance from early February to avoid missing out.

Frequently Asked Questions (FAQs)

We have many parents coming to campus during O Week with their students however, many of our welcomes and events are designed to be as interactive as possible, to help students meet each other during their first week. This means, we will ask parents to leave their students at the events while they enjoy a coffee, explore one of our galleries or museums, or perhaps head over to Macquarie Centre.

Below, you'll find some answers to FAQs that we get from parents but if you have any questions or concerns, contact us at

  1. What can I attend during Orientation with my student? You can join in on some of the tours - we have organised a campus tour starting at 5pm (right before this welcome) that you can book in for - but most of our tours are for new students so rather than giving basic information, they focus on the best study spots, key learning environments, how to use the equipment, etc.
  2. I'm in Australia helping my student settle in. Can I come to the great social activities too? While we would love to accommodate families at these events, places are strictly limited to students only. There are some wonderful travel companies that will be on campus on Thursday 20, Friday 21 and Monday 24 February at the O Week stalls, or you can try the providers at Macquarie Centre.
  3. I can't make this welcome and information evening. Is there a way to stream or record this session? Most of our events and sessions at O Week are recorded and made available shortly after O Week. Check this website for more information over the coming weeks.
  4. Is it essential or compulsory for my student to attend Orientation? Yes, we do recommend that most students try to attend their faculty welcome at a minimum for Orientation as this event will provide essential information that will help throughout their first session at Macquarie. Orientation is not compulsory as we understand our students have busy lives and we pride ourselves on fostering a flexible learning environment so most of our sessions will be recorded and made available to your students online after O Week.
  5. What are some key dates that I should know about? The university's important academic dates are available here, and you should also make note of when fees are due so you can check with your student if they have completed all necessary steps (whether deferring or making an upfront payment). You should also plan to check in with them about the census date - the last day to withdraw from the university without academic or financial penalty - which is usually 4 weeks after the start of session.
  6. Why can't I get information from the university about my child's studies? This is a very common question from many parents, in particular those who might be wanting to check that their international/exchange student is attending class and adjusting to Australia. We regard all of our students as adults and as such, they have a right to privacy, so unless they explicitly give permission for you to act as a proxy on their behalf, we cannot disclose any personal information about their enrolment or progression. If you are worried about your student, you can contact Student Wellbeing and enquire about a welfare check.
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