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The USI is a lifelong reference number issued by the Australian Government for your education journey. It is made up of a combination of ten numbers and letters.
You may be eligible for an automatic USI exemption or you may request for a USI exemption letter. Please visit USI website for further information.
Go to the Australian Government’s USI website.
Applying for a USI is a free and easy process. You will need to provide documentation to prove your identity. Below are samples of acceptable forms of identity to obtain your USI.
You will need at least one of the following:
For more information, see how to get a USI.
You can provide your USI during the acceptance and enrolment process via the ‘Forms’ tab in eStudent.
This is required to be completed by the Census Date of the study period of your first unit of study.
Your first, middle and last names, date of birth and USI details must match exactly between all of the following:
If these do not match, your USI cannot be verified. You will need to check your details across all three areas and ensure they match.
Your personal details must match exactly between eStudent and the ATO otherwise, we may not be able to verify your Tax File Number (TFN). You can check your personal details recorded with the ATO through MyGov (if you have your ATO online account linked to it) or by calling them on 13 28 61.
You must ensure your personal details on eStudent and the USI Portal, are matching exactly with your records with the Department of Home Affairs (DHA) according to your visa. You can self-check your personal details recorded with the DHA through VEVO/your ImmiAccount or through your Confirmation of Enrolment (COE).
If your personal details are not correct on:
More common reasons why a USI may not be able to be verified can be found below in the Common issues and possible solutions to getting your USI verified section.
If you don’t provide your verified USI by the relevant census date, your iLearn may be sanctioned and/or your enrolment cancelled.
If your enrolment has been cancelled for all units in a study period, the University will also load a leave of absence status against your current course, if you have studied with us for more than one session.
If your enrolment is cancelled from all units in your first study period of a course, your offer will lapse and you will need to reapply when you wish to return to your studies.
If you have a sanction due to not providing your USI and you have now provided this, your sanction will be automatically lifted overnight.
If you have a sanction because your USI records could not be verified, check you have provided your USI in eStudent and all your personal details match between the University, ATO and USI registry. If all these match you can then submit an AskMQ enquiry to have the sanction removed. (Note: it may take three to five working days for your enquiry to be actioned and possibly take longer in peak periods.)
In all of the above situations, students should resolve the issue with the relevant agency.
Other issues include: