Macquarie University NSW 2109
Understanding AI and its applications
Led by world-class leaders in artificial intelligence (AI) and data science, our research spans process automation, data curation, cognitive technology, smart entities, IoT-enabled processes, and storytelling with data.
Research programs
Our research programs are led by world-leading experts and is comprised of five core streams:
Research in this stream focuses on:
- algorithms
- document intelligence
- ethical and responsible AI
- explainable AI
- fundamental AI and its applications
- image processing
- natural language processing.
This research area explores:
- ProcessGPT
- cognitive assistants for knowledge intensive processes
- cognitive business process management
- data-centric processes
- knowledge-intensive processes
- process analytics
- process mining.
This research field investigates:
- cognitive analytics
- cognitive recommender systems
- customer journey, success and churn
- linking cognitive science and data science
- understanding the customer's personality, behaviour and attitude.
Research in this area addresses:
- data analytics
- data curation for data-driven processes
- data lake
- data mining
- Knowledge Lake
- Knowledge Base 4.0
- social data analytics
- storytelling with data.
This research discipline concentrates on:
- advanced manufacturing processes
- IoT-enabled business processes
- machine-to-machine and human-machine communication
- process automation
- smart entities and sensory system.
Industry streams
Long-term objectives of understanding AI and its applications are bold and ambitious, and making significant progress in this field cannot be done in isolation. Our industry streams span AI-enabled:
- agriculture
- banking
- call centres
- customer experience
- education
- health
- identity verification
- industry
- marketing
- policing
- real estate
- recruitment
- transport.
Macquarie University are collaborating closely with our centre and a number of external partners, seeking to enhance relations by developing research and other programs and activities.
AI-enabled banking processes
- Leader: Srini Goluguri (LTIMindtree/Tata Consultancy Services/EY)
- Partner: Tata Consultancy Services
AI-enabled call centre processes
- Partner: Yirigaa
AI-enabled customer experience processes
AI-enabled education processes
- Leader: Stephen Elbourn (ITIC)
- Partner: ITIC – Systems, Education and Research
AI-enabled identity verification and health processes
- Leaders: Nick Gatland (Locii/trUUth) and Dr. Hamid Alinezhad (Biomedical Lab, UNSW Sydney)
- Partner: trUUth
AI-enabled industry processes
- Leader: Richard George (Faethm by Pearson)
- Partner: Faethm by Pearson
AI-enabled law processes
- Leader: Associate Professor Daniel Ghezelbash (UNSW Sydney)
AI-enabled policing processes
- Leader: Frank Schiliro (Australian Federal Police)
- Partner: Australian Federal Police
AI-enabled real estate processes
- Leader: Dr. Pooyan Asgahri (Domain)
- Partner: Domain
AI-enabled security processes
- Leader: Kaveh Fanian (Fortinet)