Fixing low trust between leaders and teams
Trust Intelligence™ by Empathos turns trust into a measurable, actionable leadership capability.
Empathos
Trust Intelligence™ by Empathos addresses a widespread but poorly diagnosed problem: Low trust between leaders and teams.
While trust is known to affect growth, retention, and performance, most organisations cannot see where trust is breaking down or how leadership behaviour is experienced by teams.
As a result, leaders often invest in engagement surveys, 360 feedback or generic leadership initiatives that fail to address the real trust deficits holding teams back.
Trust Intelligence™ identifies the 'Leader–Team Trust Deficit', guides leaders through trust navigation sessions and translates insight into the development of 12 essential trust-building skills.
The model has been shaped through extensive customer discovery with leaders across sectors and informed by real leadership transitions, including the successful handover of a social enterprise to new owners in a high-trust environment.
Trust Intelligence™ is now being refined as a repeatable, evidence-informed B2B offering focused on improving leadership effectiveness, team relationships, growth and retention.