Frequently asked questions (FAQs)

All requests for cancellation and transfers must be made in writing to the University at professional.education@business.mq.edu.au.

Participants will have the option to transfer their enrolment to a unit offered at a later date within 12 months. A transfer fee of $250 (GST inclusive) will apply.

The University reserves the right to cancel a unit if there are insufficient registrations and will refund any fees paid in the event of a cancellation.

Can I register for more than one module at a time?

Yes, you can register for as many modules as you would like.

Before registering, you should consider:

• the time it will take you to complete multiple modules, at the rate of 10 to 15 hours for each
• that module material will only be available for six months from the time of registering.

Do I need to register for the Foundations modules before taking the Advanced modules?

You can register for any module, at any time.

If you are new to corporate treasury, however, we recommend you complete Foundation modules before undertaking any Advanced.

But if you are a professional seeking to supplement your experience and knowledge, an Advanced module may be just what you need.

Can I take the simulation without completing the modules?

No. In order to receive university credit for the completed unit, all modules must be completed before registering for the simulation.

I am a member of the Australian Corporate Treasury Association (ACTA). How do I access the ACTA member rate?

To access the ACTA member rate, you must be:

• a financial member of ACTA
• signed into the ACTA member portal.

I am a member of the Institute of Finance Professionals New Zealand Inc (INFINZ). How do I access the INFINZ member rate?

Contact ACTA on comms@actatreasury.com.au to learn how you can access the special INFINZ member rate.

Do I need to pay Goods and Services Tax (GST) on my registration if I am located outside of Australia?

No, participants residing outside of Australia are tax exempt.

To apply the tax free status to your invoice:

1. On the Registration Summary page, select ‘INTL ticket’.
2. In the ‘VIP CODE’ section, type in “INTERNATIONAL REGO” (case sensitive).
3. Click ‘Apply’.

This will reduce your invoice amount by 10 per cent (the amount used for Australian GST).

Am I automatically enrolled once I complete the application process?

Yes. Registration is automatically confirmed.

If you are applying for Recognition of Prior Learning, registrations are only confirmed once approval of your application has been successful.

If there are any queries regarding your registration, someone from the team will reach out to you.

What types of payment do you accept?

We accept payment either by direct transfer, PayPal or Credit Card (Visa/Mastercard/AMEX).

Once you have been issued an invoice, you can use the invoice number to pay using our secure portal.

Invoices can be raised and addressed to your sponsoring company by providing the organisation's details and sponsor name.

Can I skip a term due to work commitments?

If you have already enrolled but need to skip a term due to work commitments, you can submit a transfer request.

Transfer requests:

• need written support from your employer
• must be made at least 10 business days prior to the course commencement date, or you will incur a fee
• can be to the next offering of the same unit or a later offering, but it must be within 12 months.

Can I make changes to my enrolment?

To transfer your enrolment to the next offering of the same unit, submit a transfer request at least 10 business days before the course commencement date. This will not incur a fee.

Requests to transfer your enrolment within the first three weeks of term (before the online workshop) may incur a transfer fee of $250 (GST included).

You will have the option to transfer your enrolment to a unit offered at a later date within 12 months.

Can I register for all the units at once?

The units must be completed consecutively, one per term. You might prefer to enrol in each unit as its term approaches, or you can register for all of your units at once. Either approach is acceptable.

Macquarie recognises that students may experience events or conditions that adversely affect their academic performance. If you experience serious and unavoidable difficulties at exam time or when assessment tasks are due, you can consider applying for Special Consideration.

Lodging an application for Special Consideration does not guarantee that you will be granted an additional/alternative assessment. You should continue to work on your assessments and submit them as soon as you are able.

Note: Submitting assessments late will result in a fail grade unless Special Consideration has been sought.

What is the application process for Special Consideration?

Special Consideration applications must be made prior to the assessment task due date.

1. Download and complete the Special Consideration application form.
2. Sign and date your application.
3. Attach all appropriate supporting documentation.
4. Submit your application to the program coordinator at afma@mq.edu.au and cc the unit convenor/facilitator.

An extension for a period of longer than two days requires the approval of both the unit convenor/facilitator and the program director.

Incomplete applications will not be processed. We will evaluate your application and may request further information.

What documentation can be used as supporting evidence?

Examples of supporting evidence include:

• a medical certificate
• a completed Professional Authority Form (PAF). Download a blank PAF.
• appropriate documentary evidence for non-medical circumstances eg a Ninth Schedule Statutory Declaration. Download a blank Statutory Declaration.
• original supporting documentation.

The evidence must:

• identify the circumstances
• include dates and/or the length of the circumstances
• explain the severity and impact of the circumstances
• clearly describe how the circumstances have adversely affected your capacity for effective study to which an assessment relates
• include the date/s on which you were seen by the professional providing the evidence.

If the circumstance relates to your employment, we will require confirmation from your employer.

Employer confirmations must:

• be on company letterhead
• outline the circumstances
• be signed by your manager.

Can I study more than one unit at a time?

We do not encourage studying more than one unit at a time (known as above load study). The workload for studying two units in a term would be a minimum of 150 hours over six weeks, an average of 25 hours per week, essentially a full-time study load.

We are prepared to consider above load study requests on a case-by-case basis with your employer’s support.

Note: Financial Markets Concepts is excluded from overloading.

Contact us at afma@mq.edu.au for further details before completing an application.

What is the application process for above load study?

Ensure that you have collected all required documents before starting your application. Missing documentation could result in delays as we process your application.

1. Download and complete the above load study/credit overload application form.
2. Confirm which units you are applying for credit overload.
3. Sign and date your application.
4. Attach all supporting documentation, including written confirmation of your manager’s approval.
5. Submit your application to the program coordinator at afma@mq.edu.au.

What happens if I fail a unit?

You will be required to register and pay to repeat the unit.

If you have already registered for the next unit, that registration and payment will be used for you to repeat the failed unit.

You may request a consultation with your facilitator for guidance and support to determine how you can address the gap areas.

In order to pass the repeated unit you will need to:

• participate in any pre-workshop activities and the mandatory workshop again.
• redo and submit all unit assessments.
• confirm whether or not you want your quiz marks transferred across from the previous term.

What should I do if I cannot attend the workshop?

Workshop attendance is mandatory. If you are unable to attend you will be required to transfer to the next available term.