COVID-19 - Coronavirus Update

COVID-19 - Coronavirus Update

COVID-19 - CORONAVIRUS MUSAC MEMBERS UPDATE

Macquarie University Information Page

Macquarie University has established an information page available here.

MUSAC Statement - Coronavirus (COVID-19) Update - 10/07/2020 - Children's Programs Update Below!

Current Operating Hours
Monday - Friday: 6:00am - 8:00pm
Saturday - Sunday: 6:00am - 6:00pm

Step 3 of the MUSAC Re-opening Plan
To the members and guests who trained with us at MUSAC in the past weeks – welcome back and thank you! Your attendance and adherence to the new COVIDSafe Terms & Conditions and our COVIDSafe procedures is much appreciated.

Based on this, and the continued easing of government restrictions, I am excited to announce further changes to MUSAC programs and services.

From Thursday 9 July 2020 the requirement to pre-book training sessions will be revoked. Member attendance will now be administered via a pay-for-play system by purchasing one of the following pass options online or the front desk of the centre:

  1. Casual visitation pass ($5 entry - available for purchase from front desk of the centre only)
  2. 14-day visitation pass ($30 - available for purchase both online and the front desk of the centre)

Click here to purchase your 14-day visitation pass online.

Any unused multi-visit passes purchased prior to the shutdown period are now redeemable.

It is important to note that the fortnightly member direct debit will not yet be activated. At this stage of the MUSAC Re-opening Plan it is not appropriate to reinstate the direct debit until we are able to provide everyone the full complement of services and programs that were enjoyed prior to the shutdown period.

Health Club

  • A maximum of 100 people will be permitted in the Health Club at any one time. Capacity will be monitored by our Fitness Instructors, and once capacity has been reached a one in; one out policy will be adopted.
  • If you wish to attend the Health Club around our peak times, please feel free to call MUSAC (02 9850 7636) to receive a live update on current attendance numbers.
  • The current Zoom Small Group Training (SGT) timetable will be continuing. These sessions will be made available within the centre and via Zoom for participation from home. Centre bookings can be made online or at the centre. Zoom sessions will continue to be accessed via the information in the timetable.
  • Please click this link to access the SGT Timetable. Bookings will be available from July 9 2020.

Group Fitness

Indoor and Outdoor Swimming Pools

  • A maximum of 3 people per lane are now permitted for lap swimming.
  • No advanced bookings are required, but please contact us if you wish to check availability.

Squash Courts

Sport and Recreation Halls

  • The Sport and Recreation Halls are restricted to group bookings only, limited to a maximum of 20 people (not including instructors, coaches, referees etc).
  • Booking fee for a 1-hour badminton session is $15 + a $5 entry fee per player. However, if you hold a 14-day visitation pass this will cover the $5 entry fee for you. You will still be required to make a booking for a badminton court.
  • The online booking system for badminton with associated booking fees are still required to be made online through the booking system. Please click the link to access the Sport and Recreation Halls booking sheet. Bookings are available from July 9 2020.

Learn to Swim and Gymnastics

As government restrictions continue to ease, today we are excited to announce the return of the Learn to Swim and Gymnastics programs for children from Monday 20 July 2020.

It is important to note that the fortnightly member direct debit will not yet be activated. At this stage of the MUSAC Re-opening Plan it is not appropriate to reinstate the direct debit until we are able to provide everyone the full complement of services and programs that were enjoyed prior to the shutdown period.

Classes will be charged at a pro-rata rate depending on when you make your booking.

With this in mind, there will be changes to how we administer and handle bookings for Children’s Programs in a COVIDSafe class environment.

COVIDSafe Learn to Swim and Gymnastics Classes:

Following social distancing, cleaning measures and venue capacity restrictions currently in place, classes will be required to operate at a smaller capacity and will run slightly shorter to allow for physical distancing between classes.

We have made a slight reduction in class lengths to allow for physical distancing between classes and enough time for the supervising staff to clean equipment. While classes will be shorter, we have reduced the capacity of children per class. This will allow for more specialized and individual Instructor/Coach attention for your child.

Additionally, there will be capacity restrictions for parents/guardians in and around the 25m Pool and the Gymnastics Hall. We will have signage in place advising you of these capacity numbers.

How to Book Learn to Swim and Gymnastics Classes:
Everyone wishing to return to the program will be required to book into a 10-week upfront term.

No one will be automatically enrolled into the program booking they held prior to the temporary shutdown of the centre as the program times have changed.

If you have any outstanding valid make up classes you can redeem a maximum of 5 make ups as a credit voucher for the upfront Term 3 fees. For example, if you are entitled to 3 make up classes you will receive a $60 discount on the $200 upfront cost. In addition, you will be able to use the Active Kids Voucher for this term’s fees.

If you wish to redeem an Active Kids voucher or convert make up classes into credits towards this terms fees please complete the form attached to the link below. Centre staff will then call you back to complete your request and finalise your booking. Call backs from the team will commence Monday 13th from 9.00am.

Click here to complete form to redeem Active Kids Vouchers or convert make up classes into credits

If you do not have any make ups or Active Kids vouchers to redeem at this time please complete your enrolment by clicking the link below. This will take you to the online membership portal. Your username is the email address you used when you joined the centre. If you have forgotten or do not have a password please click forgot password and you will receive an email to reset your password for your account.

Click here to complete your Term 3 enrolment online, class bookings available from Monday 13th July 2020.

You will receive an email shortly advising you of the level you are required to book into from the children’s programs team. This will be sent to you via GreeneDesk, our online parent portal used to track your child/ren’s progress. Please check your junk email if your email does not arrive in your inbox tonight.

Term 3 Prices:

  • Learn to Swim Cost: $200
  • Gymnastics Cost: $200 ($320 for usual two-hour class booking)
  • Mini Squad Cost:$200
  • Teen Transition Cost: $200
  • Emerging Squad Cost: $200

Classes will be charged at a pro-rata rate depending on when you make your booking.

Services that still remain suspended:

  • Martial Arts
  • Sport Social Sessions
  • School Sport Programs
  • Personal Training
  • Exercise Physiology

We are currently working on our plan to re-open the Learn to Swim and Gymnastics programs in line with COVIDSafe guidelines and sector advice. I expect to have further information for members about these programs and their likely reintroduction in Step 4 of the Reopening Plan.

Whilst I remain excited with the return of further programs and services, it is important to note that MUSAC will continue operate under COVIDSafe restrictions and I remind members we must all continue to take individual accountability for personal hygiene and physical distancing at the centre. With the situation rapidly developing in Victoria, we do not want to be in a position where the whole facility will have to be closed again.

COVIDSafe Terms and Conditions:

  • Do not attend the MUSAC if you are feeling unwell.
  • You must produce your membership card upon entry and scan on exit to enable the recording of accurate attendance records.
  • Non-member entrance permitted upon completion of contact information for contact tracing purposes.
  • There is a strict ‘no towel, no train’ policy. Entry will be refused if you do not have a towel.
  • You MUST thoroughly wipe down all equipment before and after use, using the sanitising wipes provided.
  • No spotting is permitted in the Health Club.
  • Bring your own mat when attending Group Exercise classes.
  • Lockers are not in use for the time being so please arrive with only the essentials including a towel and water bottle.
  • Water is available via our vending machines only. Do not share water with anyone.
  • Changing rooms remain open, however we ask that you still try and limit your time in the centre and follow the 4 square metre regulation within the change room areas.
  • Members are asked to take personal responsibility for social distancing by adhering to dedicated floor markings, avoid congregating prior to the start of group exercise classes and group bookings, respect capacity rules and only use the equipment that is available.
  • Please be respectful to staff whose job it is to enforce COVIDSafe procedures.
  • No refunds will be granted for any booking made.
  • No credits will be available for any booking made.

Campus Life launches LGBTQ+ Sport Inclusion Policy
It has been a long road to get here but Macquarie University Sport and Aquatic Centre is proud to share Campus Life’s LGBTQ+ Sport Inclusion Policy to members.

Campus Life are committed to providing a safe, fun and inclusive environment for all people, including those of diverse sexualities and genders. As the primary sport delivery agent on campus, being inclusive within our sport and recreation services, facilities, programs and operations not only reflects our core values, it also reflects the diversity of our students, staff and local community.

We’re passionate about helping people lead happy, healthy and active lives. MUSAC and Campus Life celebrates diversity of sex, gender identity, gender expression, sexual orientation, intersex status, ability, skill, cultural background, ethnicity, location, religious or political beliefs, and life stage. There is a place for you in our programs, exactly as you are.

The Inclusion Policy is available here.

Thank You Once Again!
As I have said many times previously, on behalf of all staff at the Macquarie University Sport and Aquatic Centre, we offer our gratitude to all our members for your on-going support and understanding as we progress through the stages of our reopening plan.

After being closed for three months, we are thrilled to have re-opened our doors and offered the opportunity to our MUSAC community to use the centre facilities again.

COVID-19 has presented challenges worldwide, let alone within our own four walls. We are excited to announce this positive news today and look forward to sharing more as restrictions continue to ease.

Yours in health and fitness,

Christian Renford
Venue Manager – Sport and Aquatics

Frequently Asked Questions

Q: How long will the University and Macquarie University Sport and Aquatic Centre (MUSAC) shutdown for?

A: Following recent Government restrictions, and in a commitment to help slow community transmission of COVID-19Macquarie University Sport and Aquatic Centre (MUSAC). At this time MUSAC has implemented a shutdown in line with Government advice.

This position will be reviewed monthly following advice from the Federal Government and health authorities. We will keep the information on this page up-to-date and relevant to advise of any changes that may take place.

Q: Will the shutdown include the Macquarie University Sport Fields and Boat Shed?

A: Yes, the Sport Fields and Boat Shed will be closed to members. As tenants, Sydney FC and Vince Barclay Tennis Academy, will continue to use the fields and have their own risk management protocols in place.

Q: How will my MUSAC membership/service be affected?

A: Please read through the above headings for your relevant membership(s) and/or service(s).

Q: I need further information/have more questions – can you help me?

A: Please be advised that during the shutdown we will have reduced staff availability during this time. If you have an urgent matter and you need to contact centre staff, please email macsport@mq.edu.au or call (02) 9850 7636.

Previous Statements

MUSAC Statement - Coronavirus (COVID-19) Update - 12/06/2020

Last week, Macquarie University Sport and Aquatic Centre (MUSAC) released a statement indicating our intention to re-open a COVIDSafe centre aligned with NSW Government and industry body guidelines. This followed the NSW Government announcement that gyms, could open from Saturday June 13, 2020.

Today, we are excited to announce that MUSAC will re-open on Monday June 15, 2020 with specific facilities and times available for booking that will allow up to 100 people at the centre at any given time.

Whilst we are committed to re-opening MUSAC for the benefit of our members and the wider Macquarie University community, we will do so in a phased approach, driven first and foremost by our determination to ensure a safe working, exercising and training environment for our community.

Please refer to the frequently asked questions below that detail what this means for you.

When will MUSAC open?

Monday 15, June 2020:

  • Monday – Friday: 6:00am – 8:00pm
  • Saturday – Sunday: 6:00am – 6:00pm

What will open?

Noting the limitations on indoor gatherings of up to 100 people the following program offerings have been prioritised:

  • Health Club
  • Group Fitness Studio
  • Swimming Pool (50m and 25m)
  • Recreation and Sports Hall (Badminton only)

A limited Group Fitness timetable will be released allowing 10 people per class. In conjunction with this reduced timetable, we will continue to offer free online group fitness classes for our members to enjoy. Please click here to view both the limited and online timetables.

This phased re-opening will provide us a valuable opportunity to assess our new COVIDSafe processes and lead to further facilities, services and programs being reintroduced as well as an extension of operating hours as government restrictions are eased further.

Currently, our children’s programs, sport competitions and club/group bookings remain suspended. As restrictions are eased by Government, we will provide further guidance about when and how these programs will resume.

FREQUENTLY ASKED QUESTIONS

Will you turn the Direct Debit back on?

No. The direct debit will not be turned back on during this phase. We will notify members at a future date when the Direct Debit will resume.

How do I make a booking? For how long?

Given the strict patronage, social distancing and COVIDSafe protocols in place, MUSAC will have to ensure that no more than 100 people are allowed in the centre at any one time.

In this phased reopening, we will be implementing a ‘pay as you go’ booking system. The booking cycle in this phase will change every 2 hours.

This timetabling will allow for a 1.5 hour training session, followed by a 30 minute break between sessions to facilitate exit from the venue and for us to conduct equipment cleaning prior to the commencement of the next session.

Bookings are available at a rate of $5.00 per session, or $30.00 for a badminton court booking (maximum of four people)

We encourage you to book your sessions online by clicking here, where you can view all available sessions. If you have a current active membership your username is the email address you supplied us when you first joined. If you don't have or don't know your password, please click the 'forgotten password' link and you can set up a new password.

Please connect with our friendly staff on macsport@mq.edu.au or (02) 9850 7636 if you have difficulty accessing your member username and password which is required to book your session.

Are existing visit passes still valid?

No. In this phase visit passes purchased before the centre closure will not qualify for booking. We will extend the expiry date of any pre-purchased visit pass.

How do I access and exit the Centre?

MUSAC staff will announce when your booking has come to an end and when it is time to vacate the premises through our COVIDSafe exit points.

Entry should be made from the reception area. There will be designated exit areas based on your booking and staff will be on hand to guide to these exist points on your departure from the Centre.

When you make a booking you will be provided a receipt to present at the reception area. You will not be granted early entry into the centre if you arrive in advance of your scheduled booking.

We ask that you observe social distancing measure before you enter the centre. Entry to Centre facilities will be granted at the beginning of each hour for a 5 minute period.

We ask that once your booking is completed that you please execute the venue and vacate the University premises in a safe and orderly fashion.

What are the new Terms and Conditions of my booking?

At the point of booking your session members will be asked to agree to our new COVIDSafe Terms and Conditions which specify conditions of entry to the centre. We ask that you:

  • Do not attend the gym if you are feeling unwell.
  • Do not arrive more than 5-minutes prior to your booking. If you miss the entry time of your booking, you will not be granted access to the centre.
  • Exit times are non-negotiable. MUSAC staff will advise when you must leave the centre
  • You must produce your membership card or receipt upon entry to enable the recording of accurate attendance records. No booking, no entry.
  • There is a strict ‘no towel, no train’ policy. Entry will be refused if you do not have a towel.
  • Thoroughly wipe down all equipment before and after use, using the antibacterial wipes provided.
  • Bring your own mat when attending Group Exercise classes.
  • Lockers are not in use for the time being so please arrive with only the essentials including a towel and water bottle.
  • Water is available via our vending machines only. Do not share water with anyone.
  • Changing rooms remain open with alternate urinals and sinks closed in compliance with COVID Safe physical distancing practices.
  • Members are asked to take personal responsibility for social distancing by adhering to dedicated floor markings, avoid congregating prior to the start of group exercise classes respect capacity rules and only use the equipment that is available.
  • Please be respectful to staff who will enforce COVIDSafe procedures.
  • No refunds will be granted for any booking made.
  • No credits will be available for any booking made.

Have parking arrangements changed?

In January we announced that the Sport and Aquatic Centre would be subsidising parking costs on weekends for centre members and visitors who use the West 5 and West 6 car parks. We will be extending free parking for the first 2 hours Monday to Fridays before 8:00am and after 4:00pm.

To receive this benefit, you must register your vehicle(s) via one of the following options:

Following the 2 hour free period, the parking rate will revert to the discounted rate of $1.50 per hour. Anyone not registered will not be entitled to the free parking period or discounted rates.

We hope that you make use of and enjoy the continuation of this service.

What will happen in the next phase?

Subject to further easing of restrictions from Government, we will communicate again with you.  

We are excited to re-open our doors but must emphasise the importance of your help in maintaining a COVIDSafe environment.

We again thank you for your continued support and understanding. After closure for three months, we are thrilled to be re-opening our doors, offering the opportunity for the MUSAC community to start using the centre once again.

Yours in health and fitness,

Christian Renford

Venue Manager – Sport and Aquatics

MUSAC Statement - Coronavirus (COVID-19) Update - 03/06/2020

Reopening Is Getting Closer!

Macquarie University Sport and Aquatic Centre (MUSAC) will commence a gradual reopening of our facilities in response to the New South Wales Government’s lifting of COVID-19 restrictions permitting gyms, yoga classes, dance studios, indoor pools, and barre studios to open from Saturday June 13, 2020 with social distancing restrictions continuing to be observed.

Whilst I am pleased to share in the excitement of this announcement, we intend to re-open MUSAC in a partial and phased approach, driven first and foremost by our determination to ensure a safe working, exercising and training environment for our community.

MUSAC Management are developing new COVIDSafe procedures and protocols that align to Government and industry body guidelines. This process will take some time, so we please ask for your continued patience to allow us to implement the necessary requirements to re-open the centre to a full quota of members and patrons.

We will confirm via member email and our social media channels the exact date and time that the centre will reopen.

When we do, we expect there will be some restrictions and changes in place including:

  • Cashless payments only
  • Bookings required prior to entry
  • Physical distancing requirements applied to strength and cardio equipment
  • Restrictions of 10 people per group fitness class
  • Increased regularity of cleaning

In the meantime, we will continue to share FREE online content for all members and patrons via our digital channels

Yours in health and fitness,

Christian Renford

Venue Manager – Sport and Aquatics

MUSAC Statement - Coronavirus (COVID-19) Update - 25/05/2020

Phased and Partial Re-Opening of MUSAC

NSW has commenced the easing of physical distancing guidance in response to slowing rates of community transmission of COVID-19.  This is a positive step towards the reintroduction of sport and recreation to our community that I know will be welcomed by all of our members.

We are observing the Government’s 3-Step framework which provides a minimum baseline of standards for the reintroduction of sports activity.

Whilst we are committed to re-opening MUSAC for the benefit of our members and the wider Macquarie University community, we will do so in a partial and phased approach, driven first and foremost by our determination to ensure a safe working, exercising and training environment for our community.

Most importantly, a phased re-opening will provide a valuable opportunity to assess our new COVID-Safe processes.

From Wednesday 27 May 2020, for Monday to Friday morning sessions only, we will open the 50m outdoor pool to select groups of Macquarie University Swimming Club swimmers.

Following an assessment of staff and athletes’ adherence to the new COVID-Safe processes and procedures, MUSAC management will assess compliance with these processes with the view to extending outdoor pool opening to wider groups of members and the Macquarie University community.

As the NSW Government eases restrictions further, there will be opportunities to re-open more of our wonderful facilities and programs to members and the wider Macquarie University community. Details will be communicated to you in due course, however please continue to visit Macquarie University’s COVID-19 website regularly to access the latest information.

I appreciate both your patience and understanding as we work through these complex logistical plans in our attempt to normalise MUSAC operations.


MUSAC Staff Reach Out to Members

By now some members will have received a check-in phone call from our friendly MUSAC staff.

We believe during these challenging times in the importance of health – in all its aspects – which is why we want to check in with every one of you personally. It is just our way of saying we care and that we hope you are okay.

If you are yet to receive a call from a MUSAC staff member – you have not been forgotten! You should receive a call over the coming days.

Thank You

Again, we would like to take the time to thank all our members and patrons for their patience and understanding.

Although there is still some work to do yet, we look forward to updating you again as we have more information and further restrictions ease.

Yours in health and fitness,

Christian Renford

Venue Manager – Sport and Aquatics

MUSAC Statement - Coronavirus (COVID-19) Update - 23/03/2020

The Prime Minster advised Australians that from 12:00pm 23 March 2020 gyms and indoor sporting venues will close.

Following recent Government restrictions, and in a commitment to help stop the spread of COVID-19, Macquarie University Sport and Aquatic Centre (MUSAC), Macquarie University Sport Fields and the Tambourine Bay Boat Shed will be temporarily shutting down effective 12pm Monday 23 March 2020.

This position will be reviewed monthly.

What does this mean for me?

Direct Debit Members:

Please be advised all direct debit memberships will be placed on automatic suspension during the facility shut down period.

During this time no payments will be processed.

This suspension will not affect the normal allocation of suspension days for your membership.

Upfront / Term Memberships:

All term memberships will be placed on suspension during the facility shut down.

The duration of the shutdown will be automatically added to the end of your membership term, so you can access the full term of your membership when the facility re-opens.

Learn to Swim / Gymnastics / Martial Arts Members:

All children’s programs will be placed on hold for the duration of the facility shut down.

Your time and day of lessons will not change and will be available when the facility re-opens.

During the time of closure there will be no direct debits made to your account.

For the lessons already paid for in the last direct debit 12 March 2020, you will automatically receive a credit which will be applied to the first direct debit when the facility re-opens.

Social Sport Competitions:

All Social Sport Competitions will be placed on hold for the length of the facility shutdown.

Your time and day of competitions will not change and will remain as scheduled upon re-opening.

During the time of the shutdown there will be no refunds issued.

Multi-Visit Pass Holders:

All multi-visit passes will be placed on suspension during the facility shut down.

The duration of the closure will automatically be added to the end of your visit pass term, to enable you to access the remaining duration of your pass when the centre re-opens.

Bookings:

All bookings and hirers of the facility will be suspended during the shutdown.

Any member or external venue hirer who has prepaid for a booking during this time will receive a credit to their account that can be used once the facility re-opens.

If you have an urgent matter and you need to contact centre staff, please email macsport@mq.edu.au or call (02) 9850 7636

Your patience and support is greatly appreciated.

Sincerely,

Christian Renford

Venue Manager - Sport and Aquatics

MUSAC Statement - Coronavirus (COVID-19) Update - 18/03/2020

We have seen in recent days a series of Government announcements to support attempts to slow community transmission of Coronavirus in Australia.

The Federal Government today announced that the National Cabinet has accepted the Australian Health Protection Principal Committee (AHPPC) recommendation that non-essential indoor gatherings of greater than 100 people (including staff) will no longer be permitted from Wednesday, 18 March 2020.

In making this announcement the Government further advised that: “settings like gyms, indoor fitness centres and swimming pools are not required to close at this time providing they meet these requirements for social distancing and hand hygiene. Such venues should take actions to ensure regular high standards of environmental cleaning take place.”

At this time, Macquarie University Sport and Aquatic Centre (MUSAC) remains open, with program and service delivery being provided as usual. Preventative precautionary hygiene measures have been put in place that include:

  • Increased provision of hand sanitizers and disinfectant wipes throughout the centre
  • Increased frequency of water quality testing of the 25m and 50m pools
  • Increased disinfecting of all common areas, including door handles and handrails
  • Increased routine disinfecting of centre equipment

University staff continue to closely monitor the situation closely and follow advice from the Federal Government and NSW Health and will continue to advise MUSAC members as appropriate.

I sincerely thank you for your understanding and support during these challenging times. The welfare and wellbeing of our customers and staff is, as always, our primary concern.

If you or your family member(s) are affected by the above and cannot attend MUSAC during this period, we encourage you to contact a member of staff on (02) 9850 7636 or macsport@mq.edu.au to discuss your circumstances.

For the latest Macquarie University guidance in relation to COVID-19, please visit the University’s Web page.

Sincerely,

Christian Renford

Venue Manager - Sport and Aquatics

MUSAC Statement - Coronavirus (COVID-19) Update - 18/02/2020

On January 31 we provided members with the first in a series of statements about Coronavirus (COVID-19).

Whilst NSW Health has confirmed a few positive cases of COVID-19 in the Macquarie Park area, to date there are no confirmed cases on the Macquarie University Campus.

At this time Macquarie University Sport and Aquatic Centre (MUSAC) remains open, with program and service delivery being provided as usual, with increased preventative precautionary hygiene measures now in place.

The University has engaged additional cleaning services on campus focused on cleaning of high traffic areas and touch points in a number of venues including MUSAC.

Further to the current and additional cleaning measures, MUSAC staff have:

  • Increased provision of hand sanitizers and disinfectant wipes throughout the centre
  • Increased frequency of water quality testing of the 25m and 50m pools
  • Increased routine disinfecting of the Health Club equipment
  • Cleaned and disinfected the Gymnastics Hall

The Federal Government has advised that while it is difficult to predict how the outbreak will evolve in Australia, significant community transmission is not currently occurring and social distancing measures, such as cancellation of public gatherings are not currently required. University staff continue to closely monitor the situation and heed advice from the Federal Government and NSW Health and we will continue to advise MUSAC members as appropriate.

I sincerely thank you for your understanding and support during these challenging times. The welfare and wellbeing of our customers and staff is, as always, our primary concern.

If you or your family member(s) are affected by the above and cannot attend MUSAC throughout this period, the following options are available for your consideration:

  • suspend your membership and/or;
  • make use of make-up lessons in the Learn to Swim and Gymnastics programs.

Please contact a member of staff on (02) 9850 7636 or macsport@mq.edu.au to discuss your options further.

For the latest Macquarie University guidance in relation to COVID-19 please visit the University’s Web page.

Sincerely,

Christian Renford

Venue Manager - Sport and Aquatics

MUSAC Statement - Coronavirus (COVID-19) Update - 31/01/2020

Dear MUSAC Members and Customers,

As you may be aware there has been an outbreak of a new human coronavirus originating in Wuhan City, Hubei Province, China.

A small number of cases of coronavirus have been confirmed in New South Wales. To date there are no confirmed cases at Macquarie University.

In response to this, the staff at MQ Sport are closely monitoring this situation and advice from the Federal Government and NSW Health.

In consultation with the University and following the latest information from Federal Government, we have established the following protocol for all Macquarie University Sport and Aquatic Centre (MUSAC) members and customers:

  1. If you or your child or other family members/carers have recently travelled to any part of Hubei Provence, China, we ask that you/they refrain from attending MUSAC for 14 days (the incubation period for Coronavirus) after leaving Hubei Province.
  2. Additional precautionary hygiene practices at MUSAC have been implemented. Parents are also encouraged to remind children of the importance of hygiene practices.
  3. These guidelines apply to all MUSAC staff.

We appreciate these measures may present a level of inconvenience for some families, and sincerely thank you for your understanding and support during this time. The welfare and wellbeing of our customers and staff is, as always, our primary concern.

If you or your family member is affected by the above and cannot attend MUSAC throughout this period, the following options are available for your consideration:

  1. suspend your membership and/or;
  2. make use of make-up lessons in the Learn to Swim and Gymnastics programs.

Please contact a member of staff on (02) 9850 7636 or macsport@mq.edu.au for further information.

Sincerely,

Christian Renford

Venue Manager - Sport and Aquatics

Contact Us

Have an urgent question or query you feel hasn’t been answered? Would you like to know more? Contact us on macsport@mq.edu.au

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