Distance education service

Distance education service

The Library provides resource delivery services to students living outside the Sydney metropolitan area.

New - distance users may now directly request items held by the Library and select a home delivery option.

Request a Macquarie item

  • Login to MultiSearch
  • Search for the required item, click HOLD/ARC Request
  • Click on Request
  • Complete the request details, selecting Pickup Location of Home Address or Macquarie as preferred.
  • Click the Request button
  • Need more help? There are detailed instructions and a video.

Interlibrary loans

If you require an interlibrary loan, login to MultiSearch, check the item is not held by the Library, then place your request.

Please allow 2 weeks for your request to be processed

About this service


The Library offers resource delivery services to external 'distance students' comprising:

  • loans from its collection
  • copies of articles and chapters in its collection

External Sydney metropolitan students are not eligible for this service.

Postgraduate, PhD and Academic

The Library offers:

  • loans from the Library collection
  • copies of articles and chapters in the collection
  • interlibrary loan from national and international libraries

Note: For Sydney metropolitan students who are enrolled as 'external' (undergraduate or postgraduate), evidence must be provided to be considered an exception for our delivery services. Please email Jim Kelly at jim.kelly@mq.edu.au

International Students

Document supply is offered to students who live overseas. We deliver copies of chapters and articles only. We do not send books or other ‘hard copy’ items overseas.

OUA Students

Open Universities Australia (OUA) students are only eligible if they are doing a postgraduate or undergraduate studies toward a Macquarie University degree.


The service is free except for requests costing $65.00 or more.

For normal delivery, we pay the postage cost of sending items to you. You pay for returning them.

Using this service

Receiving requests

You will receive an email when a requested item is available.

Loans will be posted to your address or can be collected from the Collection point, level 2, Library.

Please notify the Academic programs section and the Library if you change address.

Returning loans

All loans should be returned to Macquarie University Library by the due date indicated on the book.

If returning by mail, send items to: 
Distance Education Service
Macquarie University Library NSW 2109

Renewing loans

If you wish to renew an item belonging to this Library, login to MyLibrary.

Interlibrary loans cannot be renewed online. Please contact us.

Request a purchase

You can request the Library purchase an item for the collection. All items suggested must be for research or courses undertaken at Macquarie University.

Contact us

  • Service hours: 9am to 5pm (Monday to Friday)
  • In person: Collection Point (near Reserve), level 2, Library
  • Call: 02 9850 7891 or freecall 1800 632 743
  • Email: lib.interlib@mq.edu.au
  • Postal address
    Library, Distance Education Service,
    Macquarie University, NSW 2109, Australia

For technical support contact OneHelp or call Student IT Help on (02) 9850 HELP (4357) or freecall 1800 063 191

Feedback and enquiries to Jim Kelly at jim.kelly@mq.edu.au or 9850 7895


Under the provisions of the Copyright Act, 1968, as amended, we are limited to sending only one chapter or 10% of a book. Journals are less restricted, allowing us to send multiple articles from single journal issues. Supply of items not held by the Library must be for teaching and/or research purposes.

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