Date: Friday, 22nd August, 2pm Location: E6A room 357 Speaker: Dr. Peter Busch Title: Tacit Knowledge and Its Potential 'Flows': A Case Study Abstract: Tacit knowledge is typically contentious; the purists will rightly argue that when knowledge is explicated it is no longer truly tacit. From the point of view of a number of psychologists and knowledge management researchers we could consider tacit knowledge to be codifiable to an extent. It is this latter form of 'street smarts' that often differentiates the workplace successful from those less so. This talk will examine the concept of tacit knowledge and its potential 'flows' between ICT personnel in a few Sydney firms. The talk takes a 'soft' KM perspective rather than a hard 'AI' one. Tools and methodologies examined will include grounded theory to discover 'meaning' or 'themes' from the literature, pyschometric testing instruments at the level of the individual, Formal Concept Analysis (FCA) for processing of data garnered from the testing instrument and Social Network Analysis (SNA) as a means of determining knowledge flows.