Complaints and Appeals Policy Overview
The ELC wants to deal with student problems quickly and fairly. If you have a problem with your course, or another matter at the ELC, speak to each person below in numerical order until your problem is solved. You can bring a friend to help you anytime you want to speak to someone.
- Your teacher
- A student advisor
- Head of Academic Programs or the Operations Manager
- ELC Head of Centre
- Dean of Students, Macquarie University
- Overseas Students' Ombudsman