Student Complaints and Appeals

Student Complaints and Appeals

Student Complaints and Appeals Policy Overview

The ELC aims to deal with student problems quickly and fairly. If you have a problem with your course, or wish to discuss another matter at the ELC, speak to each person below in numerical order until your problem is solved. You can bring a friend to help you anytime you want to speak to someone.

  1. Your teacher
  2. A student advisor
  3. Head of Academic Programs or Operations Manager
  4. ELC Head of Centre
  5. Overseas Students Ombudsman

Full Student Complaints and Appeals Policy

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