Refund and transfer
Refund policy overview
This policy acts as a guide for students regarding their refund and transfer entitlements. For a full refund - apply to the ELC in writing at least 28 days before the commencement of enrolment.
Requests for refund less than 28 days before the commencement of enrolment will receive a partial refund of fees (75% of fees paid).
No refund request will be granted once a course has commenced.
Refund in case of visa rejection - apply in writing and with the written advice from the Australian Immigration authority within 28 days of receiving advice of visa rejection to firstname.lastname@example.org for a full refund.
Refunds take 4-6 weeks to process from the date the ELC receives the completed, written application.
- Head of Centre, Macquarie University English Language Centre
- Managing Director, Access Macquarie Ltd.
- Ombudsman - ombudsman.gov.au