Transfer and release conditions

Transfer and release conditions

International students who have not completed six calendar months in their principal course must apply for a release letter from the University if they want to transfer to another registered provider. Students undertaking a packaged Course, must complete the pre-requisite Course plus study with the University for six calendar months.

A release letter is not required if

  • you have completed more than six months of your principal Course at Macquarie University
  • you hold another visa type that is not subject to the ESOS Act and the National Code 2007
  • you are a government sponsored student, and your sponsor provides written support for your transfer
  • you wish to return to your home country and do not wish to continue studying in Australia
  • you are offshore and unable to commence your studies in Australia

A release letter may be granted if

  1. You request a transfer to study a Course at an academic level considered similar to, or higher than, the level of your current Course, in a discipline area not available at the University, evidenced with a valid offer of admission from another registered Streamlined Visa Processing (SVP) provider, and;
    • you can demonstrate compassionate or special circumstances which necessitate transfer to another provider, or;
    • you can demonstrate exceptional personal circumstances which have not been successfully resolved after you have accessed the University's support services
  2. You do not meet the conditions on your Offer Letter and therefore cannot commence your Macquarie University Course, and an alternative course at Macquarie University is not available.
    • for students on a package offer, the University reserves the right to differ with the recommendation from a package provider and the decision of the University will be final.

A release letter will not be granted if

  1. You have outstanding debts or fines
  2. You have academic and/or non-academic sanctions
  3. You have changed your mind about the Course you wish to study
  4. You request a transfer to study a course at an academic level that is considered lower than your current principal course of study
  5. You request a transfer to a Course with another provider, and that Course is available at Macquarie University
  6. You have not exhausted access to either the University's support services for assistance with study or personal issues, or for students with a package offer, the services offered by the package provider
  7. You have already accepted and paid for a course with another registered provider
  8. You cite work commitments or demands of employment
  9. The University believes that you are attempting to avoid being reported to the Department of Immigration and Border Protection (DIBP) for not meeting course requirements
  10. The university does not agree that the transfer is in the best interests of your academic progress or future study plans
  11. The University believes that you have made decisions post-enrolment regarding accommodation, employment or travel that are not aligned with your requirements of your course
  12. You request a transfer to a lower AQF level course or transfer from an AQF level course to a non-AQF Award course.
  13. You are under 18 and there is no written evidence that your parent or legal custodian supports the transfer
  14. You are under 18 and do not have suitable approved arrangements for accommodation, support and general welfare.

How to apply for a release letter

Complete an online Ask MQ request for International Student - Withdrawal and Release Request or, fill in and submit the paper based form provided by your Admissions Officer, along with any of the following relevant supporting documentation:

  • a copy of the offer letter from the new university provider
  • a written statement outlining the reasons you wish to transfer, or any other documentation supporting your application. Please note that additional documentation is required for a student under 18 years of age.

The University will grant or refuse a request for a Release Letter in accordance with the Department of Immigration and Border Protection (DIBP) requirements and Standard 7 of the ESOS National Code.

If your application for a release letter is successful

  • you will receive the Release Letter within 10 working days
  • you must withdraw from your units using eStudent
  • your Confirmation of Enrolment for student visa purposes will be cancelled, and the DIBP will be informed
  • you should contact the DIBP to seek advice on whether a new student visa is required

For more information on how the transfer and release affects your student visa, please visit the DIBP website.

If your application for a release letter is not successful

  • you will be informed of the decision in writing within 10 working days
  • you are able to transfer to another SVP provider after six months of study at Macquarie University

Right of appeal

  • you are entitled to appeal against a refusal to issue a release letter by submitting a formal appeal to the:
    Pro Vice-Chancellor (International)
    c/- Macquarie International Office - Building E3A, Macquarie University.
  • if your application is unsuccessful, you can appeal to the University Student Ombudsman
  • if you are not satisfied with the University Student Ombudsman's findings you can appeal to the NSW Ombudsman

Transfer to Macquarie University

If you wish to transfer to Macquarie University from another registered provider prior to the completion of six months of study in their course it must be under one of the following conditions:

  1. The original registered provider has issued a written release letter
  2. You are a government sponsored student and your sponsor provides written support for your transfer
  3. The original registered provider has had a sanction imposed on its registration by the Australian Government or state or territory government that prevents you from continuing in their course
  4. The original registered provider has ceased to be registered, or the course in which you are enrolled has ceased to be registered
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