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Getting Help

help buttonIn general, if you require help with iLearn, student email accounts or have technical problems using the Internet, contact the IT HelpDesk.

Note that:

  • If you experience problems with iLearn that generate an error page, contact the IT Helpdesk.
  • If you experience problems with content or files in the unit such as Lecture Notes that you cannot open, contact your unit convenor.

Student Perspective: Getting help

ShayaanShayaan describes how to get assistance with your online unit.
» mp3 audio
» mp4 video slideshow
» Transcript

Shayaan describes how to get assistance with online learning.
» mp3 audio
» mp4 video slideshow
» Transcript

ShayaanShayaan talks about where to find IT help.
» mp3 audio
» mp4 video slideshow
» Transcript

Shayaan talks about do-it-yourself trouble shooting.
» mp3 audio
» mp4 video slideshow
» Transcript

Feedback

If you have any comments or questions about iLearn, then please tell us by sending an email to ilearn.help@mq.edu.au.

 

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