Student support

We know international students can find uni challenging, especially when you're so far from home. Our support services are designed to make sure you can talk to someone at any time about your work, health or career.

Learning skills

Macquarie offers training, workshops and academic support as well as a range of literacy study skills to assist students in acquiring a successful learning experience at Macquarie.

Find a Learning skills program.

Counselling and Health

Macquarie University offers international students one-on-one counselling as well as seminars and workshops. These address a variety of topics including stress and conflict management, self-esteem and cross-cultural issues.

Find out more about counselling services.

Disabilities

A range of services is available at Macquarie University to assist students with disabilities. Prospective students with disabilties/health conditions are advised to contact a Disability Advisor to discuss their study support needs.

Disabilities and your visa

The Department of Immigration and Citizenship (DIAC) will examine disabilities and/or medical conditions when student visa applications are processed. Student visa applications require information on pre-existing disabilties/medical conditions.

The standard Overseas Student Health Cover does not include treatment for pre-existing disability/medical conditions during the first 12 months of membership. Students with disabilites who are granted student visas may need to obtain additional health insurance, or have available extra funds to cover medical requirements.

Career Service

Macquarie Uni works hard to assist students in developing their careers. Regular workshops provide career education and generic skills development and employment opportunities including resume writing and interviewing skills. 

The Career Service also co-ordinates part-time and casual work for students, and arranges for employers to meet with and recruit students. 

Find out more about the Career Service.

Education Services for Overseas Students (ESOS)

Australia has a reputation as a safe, progressive and dynamic place to study, and this reputation is maintained by providing quality education and consumer protection specifically developed for overseas students. The Education Services for Overseas Students (ESOS) Act 2000 and associated legislation is the legal framework governing the responsibility of education institutions towards overseas students. These laws are known as the ESOS framework and they include:

1. The Education for Overseas Students (ESOS) Act 2000
2. The Education for Overseas Students (ESOS) Regulations 2000
3. The National Code 2007 - which provides national standards for the conduct of the registered providers and the registration of their courses

The ESOS framework benefits two particular groups:

1. It protects overseas students coming to Australia on student visas. It does not cover overseas students on other kinds of visas, nor does it cover students studying at Australian institutions based in other countries.
2. It sets out clear roles and responsibilities for education institutions wanting to teach overseas students. 

The ESOS framework  supports the Migration Act 1958 (Cth) by reinforcing students' obligations under their student visas, and requiring institutions to monitor students' compliance with their visa obligations. The University takes its ESOS obligations seriously, and endeavours to deliver educational services of the highest academic standard and to promote them in the most ethical manner possible. It monitors students' compliance with their visa conditions and reports to the Federal government wherever a student breaches their obligations.

For more information please visit the Australian Government ESOS legislative framework website.