Macquarie University Property is responsible for the planning, development, management and maintenance of the University's infrastructure and buildings, looking after the space and facilities required for the University to achieve its learning, teaching and research goals.

Property is the result of an amalgamation of the Office of Facilities Management (OFM), Office of Major Projects (OMP), and Macquarie University Property Investment Trust (MUPIT). This merger successfully brought all the different facets of property services together, providing a more streamlined and effective approach to managing University property.

Strategy, Planning and Development - Space Planning & Management - Project Management - Building Services - Campus Operations - Customer Service - Asset Management - Security - Printery

Strategy, Planning and Development

Property's Strategy, Planning and Development teams work alongside the University's Executive as well as the Faculty and Department heads in order to best identify what infrastructure and building investment or development will assist in the achievement of the University's goals, and help build a stronger future for the University.

Development, along with University Executive, are involved in the identification, planning and initial implementation of projects and partnerships that have the potential to significantly benefit the University, both now and in the future. 

Space Planning & Management and Timetabling

The Space Planning team manages the use of existing space, assisting University staff with space requirement solutions. The Timetabling team creates the complicated timetables each Semester and the Space Management officers manage all University-related room bookings.

Project Management

All building and infrastructure projects on Campus are managed by the Property Project Management team. They provide project services including research, planning, design, procurement and project management to bring about the successful completion of maintenance, refurbishment, building work and infrastructure projects.

The Project Management team work with Development and Space Planning as a development project moves from initial planning to implementation, and then manages that project through construction until it is completed and ready to be handed over to the Asset Management team. They also work with the Space Planning and Management team to refurbish and best utilise existing facilities, and with the Property Customer Service on projects arising out of Campus needs.

Building Services

Building Services maintains campus infrastructure, plant and equipment, including utilities and energy management and the University's 'Comfort Cooling' system. They also provide technical/trades support for mechanical and electrical services on campus, manage the Building Management Systems, and support Sustainability initiatives with utility metering and other trade or technical work.

The Building Services team also develops and manages energy creation initiatives around Campus, including the trigen towers.

For all enquiries or work requests relating to the operation and maintenance of campus infrastructure, plant & equipment, including air conditioning, toilets, lifts, and building and window maintenance, please use the Property Service Request online form.

Campus Operations

Campus Operations manage the state of the University Campus grounds. Their work includes the groundskeeping and landscaping on campus, and development and maintenance of roads, footpaths and lighting.

Customer Service

The Property Customer Service team is the first port of call for any staff member wishing to request work done on campus, be it requesting space or a new development, reporting an issue with facilities or any other Property-related service. It is through the Customer Service team that Staff may request assistance in moving furniture from Attendant Services, or enquire about cleaning. Customer Service also manages the University contract cleaners.

To make a Property-related service request, please use the Property Service Request online form.  

Asset Management

Asset Management is responsible for the management of the Macquarie University Academic, Research and Commercial Precincts comprising of over 80 buildings and car parks. It is made up of approximately 300,000 sqm of gross floor area covering the 126 hectare site and consists of academic and research buildings, including a dedicated Research Park; office space; retail and service facilities including the Macquarie University Library which is the first library in Australia to install an Automated Storage and Retrieval System (ASRS). Asset Management brings together an experienced team of property professionals with property expertise in the areas of strategic asset and leasing management, property and estate management, facilities management, technical experience and dedicated customer service.

Security

Security provides a wide range of services, from patrolling the Campus to crime prevention, a Courtesy Shuttle Bus, Building Access Control, Lost Property, parking regulation and permits, traffic enforcement, and the Security Alert Service. They are based in Building C1A on Macquarie Dr, opposite the new Library. For all Security emergencies please call  (02) 9850 9999 or ext. 9999.

Printery

The Printery is located in Building Y4A, on the western side of Campus. They provide all the University Business Stationery (business cards, letterhead, With Compliments slips, envelopes), and print all Academic Coursework and Student Course Material. They also do general print work, including flyers, posters, catalogues, reports, manuals and direct mail. They can print in black and white and colour (digital and wide format), offer finishing and binding services, and can do typesetting, editing and limited graphic design.