Help me with tech please...
IT Service Desk
There are different ways you can get help with tech. Regardless of the method your request will be tracked using OneHelp which gives you a ticket reference number, email updates, and control over when to close it.
|Log a ticket 24x7 using OneHelp|
|Talk to the IT Service Desk:
Direct: +61 2 9850-HELP (4357)
Australian Toll-free: 1800-MQHELP (1800 67 4357)
||Send an email to email@example.com|
|Come and visit the IT Service Desk. Find Us|
IT Service Desk Hours
|Mon-Fri||8am - 8pm|
|Sat-Sun||10am - 6pm|
Closed on the dates listed below. Open on all other public holidays from 10am - 6pm.
|14 April 2017
16 April 2017
|Christmas and New Year period||from (2pm) 23 December 2016 - returning 3 January 2017|
Most university wide staff and student systems use the same login ID called "OneID". For the full list of OneID systems and to manage your password online, see http://oneid.mq.edu.au.
If you're still unsure about passwords, contact the IT Service Desk.
(Note: eStudent does not use OneID - contact the IT Service Desk for help with eStudent Passwords)
Find out more about using Macquarie University email.
C5C ground floor
|General use, study, and printing
(appr. 160 computers. The IT Service Desk is close by for assistance)
Library L1 and L2
|Approximately 200 computers. Log in with your OneID.|