Contact Us

General Enquiries

Student Enquiries

Domestic Student Enquiries

Phone :+61 2 9850 6410
Enquire via ask.mq.edu.au

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Current International Student Enquiries

Phone: +61 2 9850 6320 or 6449
Email: iss@mq.edu.au

Future International Student Enquiries

Freecall in Australia: 1800 1818 28
Tel: +61 2 9850 7346
Fax: + 61 2 9850 7733
Email: iso@mq.edu.au
Enquire online: www.international.mq.edu.au/enquire

Undergraduate Enquiries

Phone :+61 2 9850 7314
Enquire via ask.mq.edu.au

Postgraduate Enquiries

Phone :+61 2 9850 6410
Enquire via ask.mq.edu.au

Enrolment and E-Student Enquiries

Fees Enquiries

Revenue Services
Phone: +61 2 9850 7230
Email: student_fees@mq.edu.au

Examination and Qualifications for Award Enquries

Phone: +61 2 9850 9222
Email: apsinfo@mq.edu.au

Distance Education, Non-award, Summer School, Open Universities Australia Enquries

Phone: +61 2 9850 7470
Email: coe@mq.edu.au

Alumni Enquiries

Phone :+61 2 9850 7310
Email : alumni@mq.edu.au 

Accommodation Enquiries

Accommodation Service
Phone: +61 2 9850 7965
Email: housing@mq.edu.au

Dunmore Lang College
Email: info@dlc.mq.edu.au

Robert Menzies College
Email: accommodation@rmc.nsw.edu.au

Macquarie University Village
Email: info@macquarieuv.com.au

Technical Enquiries

Student IT Services

For enquiries relating to:

• Student IT Help
• Online learning@mq / Blackboard support for students
• Student / myMQ Portal
• Student Cards
• Wireless Internet Access for Students
• Support of Computing Labs in C5C
• E-Student Password enquiries

Phone : +61 2 9850 4357 Option 1
Email: ithelp@mq.edu.au
Web: www.sith.mq.edu.au

Staff IT Services

For enquiries relating to:

• Staff IT Help
• Staff Portal
• Staff Directory

Phone :+61 2 9850 4357 Option 2
Email: its.servicedesk@mq.edu.au

Staff Support for Learning and Teaching Services

Blackboard/LAMS/Wimba support for staff
Email: LTCHelp@mq.edu.au
Online Help Request Form: http://www.mq.edu.au/ltchelp

iLecture support for staff
Email: ilectures@mq.edu.au

Audiovisual technologies support for staff
Phone: (02) 9850 7571
Email: avtshelp@mq.edu.au

Library

Borrowing and Loan Enquiries

Phone: +61 2 9850 7507
Email: lib.loans@mq.edu.au

Study and Research Help

Freecall: 1800 300 753
Email: lib.infodesk@mq.edu.au

Document Supply and Interlibrary loan enquiries -
Macquarie staff and students

Phone: (02) 9850 7891
Fax: (02) 9850 7590
Email: lib.interlib@mq.edu.au

University Web Services

For enquiries relating to:

• Web Design
• Web Branding
• Marketing
• Web Governance and Policy
• Standards Compliance
• Web Projects

Email: webservices@mq.edu.au