About Swim Program

About Swim Program

Swim program indoor pool lesson

Warrior way

Our program is based on many years of swimming and teaching experience. Our lessons are technique based, and we aim to consistently provide a high quality and caring learning experience for all of our swimmers. We teach using structured lesson plans to help develop and progress all individuals and believe all children should learn to swim without the assistance of floatation devices.

All lessons are offered throughout the year in either our heated indoor 25m pool or heated outdoor 50m pool.

All of our teachers are Austswim qualified and hold First Aid Certificates. We are also proud to be a Swim Australia registered Swim School.

To become part of the MacWarrior family, contact us today to book your free assessment.

FAQs

What happens if I miss a lesson? 

All Sport Program members are eligible for two (2) missed lessons during a three (3) month period.

How do I claim a missed lesson?

To claim a missed lesson, you must first advise the Administration Desk of non-attendance at least twenty-four (24) hours prior to your child's regular class. Members that do not advise that their child will not be attending their lesson will not be eligible for a make-up class.

To redeem a missed lesson, you must ring within twenty-four (24) hours of your desired attendance to see if any spaces are available. Make-up lessons are subject to availability and cannot be guaranteed on the preferred day/time. You must claim your make-up lesson within the three months’ period.

When can I redeem my missed lesson?

                1 January – 31 March
                1 April – 30 June
                1 July – 30 September
                1 October – 31 December

Terms and Conditions:

  • Missed lessons are not transferable from one period to another and do not carry over.
  • Missed lessons that are not claimed will be forfeited and are subject to availability.
  • Members must advise of non-attendance to be eligible for a make-up.
  • Missed lessons cannot be redeemed in other program components of Multi-Memberships.
  • Missed lessons are not claimable once cancelled from Gymnastics classes.
  • For medical absences within twenty-four (24) hours of a class a medical certificate must be supplied in person or via email prior to the missed class.

I am going away on holidays, can I suspend my membership?

Unfortunately we do not offer suspensions. If you are going away on holidays we do suggest you cancel your membership and then re-join when you return.

What happens after my minimum 12 weeks?

After your minimum 12 weeks has finished your membership is on going until you choose to cancel.

How do I cancel my child's membership? 

After the minimum twelve week term has been completed, members can cancel with 15 days' notice. A cancellation form must be completed and submitted to the Swim Program Administration desk.

Do lessons continue during school holidays?

All Swim School programs and lessons run the year round including school holidays, with a two week break over the Christmas period and public holidays the exception.

Do you have another payment method besides fortnightly direct debit?

No, the only payment method we offer is ongoing fortnightly direct debit.

What is your assessment process?

All children will be assessed once per 10 weeks. After your child is assessed a Supervisor will provide you with feedback on your child's progress and you will be sent a progress report outlining what skills your child has attained. Just remember that all children learn at their own pace and will progress to the next level in their own time.

What do we need to bring to lessons? 

All swimmers should bring the basics including appropriate swimwear and goggles, a dry towel and warm clothes to change into after the lesson. Board shorts and rashies are not encouraged as they make learning to swim more difficult! Many children are hungry after class, so a healthy snack (such as fruit, yoghurt, muesli bar)is also a good idea.

All children enrolled in our babies classes are required to wear a tight fitting swim nappy. Squad swimmers should supply their own pair of fins (flippers). Swimmers in these levels are also encouraged to bring a water bottle to each lesson.

Should my child swim through winter? 

Yes - swimming is not just a Summer sport. To ensure your child gets the most out of their swimming lessons it is recommended that swimming is continued through Winter to ensure continued improvement and reinforcement of skills.

Do you have a free play lane?

During afternoon swim school operating hours (3:30pm - 6:30pm) and weekend morning swim school operating hours (8am - 12pm), the indoor 25m pool does not have a recreation or lap swimming lane available. We do offer a recreation lane in the 50m pool.

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