Interlibrary loans

Interlibrary loans

New interlibrary loans are here

We have completed improvements to your interlibrary loan service. Interlibrary loan requests will now be made though MultiSearch. View your current requests at MyLibrary.

The service for Distance Education users has also changed.

OneID LOGIN (for most Staff and Students)

If you have a OneID place your ILL request through MultiSearch.
If you need help, there are instructions (pdf) and a video.

Other users

If you do not have a OneID and have previously had a special account created for you, please contact us.

If you wish to view your past requests (made prior to 6 June, 2016) please login here:
If you wish to export your past request history, use these instructions
NOTE: This service is only available until end September 2016.

About the service

The interlibrary loan service, or document supply, helps eligible staff and students locate and request items not held by the library. These can include books, research reports, theses as well as copies of journal articles, chapters from books or conference papers required for your research and teaching.

The service is free, except for urgent request or requests costing $65 or more. 

2 hour express request cost $33.00 (incl GST)
24 hour rush request cost $16.50 (incl GST)

Please contact staff immediately after submitting an urgent request. You will need to quote the request number.

Using the service

The document supply/interlibrary loan service is used by academics, professional staff, postgraduate and higher degree research students, as well as Distance Education Students. For most users there is no need to register - login to MultiSearch using using your MQ username and password, and place your request.

You will receive an email when the item is available. Download chapters and articles from the document supply system using the link received in the email. Loans can be collected from the Collection point, level 2, Library.

All loans should be returned to Macquarie University Library. 

If you wish to renew an item contact Interlibrary loan staff directly. Interlibrary loans cannot be renewed online.

How to place a request

Document supply for other Libraries

We supply loans and copies of material to Australian and overseas libraries in accordance with the Copyright Act (1968) and its amendments. Our policies are online.

We supply requests placed through Libraries Australia Document Delivery (LADD), OCLC Worldshare or our local system. To register for our local system, call (02) 9850 7514 or email

Australian Libraries

Place requests using LADD or our local system. We do not accept fax, email or phone requests.

Payment using the Libraries Australia payment system is preferred.  Payment by cheque, credit card or EFT will be accepted.

Overseas libraries

Place requests using OCLC Worldshare or our local system. We do not accept fax, email or phone requests. Loans cost (including airmail delivery) either:

  • AUD $20.00 or
  • 2 full IFLA vouchers or
  • 8 international postal reply coupons

Copies cost either:

  • AUD  $10.00 or
  • 1 full IFLA voucher or
  • 4 international postal reply coupons

Payment may be made with IFLA vouchers, International Postal Coupons or cheque.


Macquarie Theses are not for loan. Libraries can purchase a copy. The cost (including postage if required) is:

  • AUD $110 for Australian libraries
  • AUD $130 for international libraries

Requests should be placed through LADD or OCLC Worldshare.  Alternatively, if this is not possible, an email request can be placed via

An electronic copy will be made available, with the author's permission, or an unbound copy will be posted to you. Please note this service takes 4-6 weeks excluding delivery time.


Under the provisions of the Copyright Act, 1968, as amended, we are limited to sending only one chapter or 10% of a book. Journals are less restricted, allowing us to send multiple articles from single journal issues. Supply of items not held by the Library must be for teaching and/or research purposes.

Contact us

  • Service hours: 9am to 5pm (Monday to Friday)
  • In person: Information Desk on level 2, Library
  • Phone: (02) 9850 7891
  • Email:
  • For technical difficulties or trouble viewing documents contact OneHelp or call Student IT Help on (02) 9850 HELP (4357) or freecall 1800 063 191.
  • Feedback and enquiries to Jim Kelly, 9850 7895.
  • Postal address
    Interlibrary loan / Document supply service, Library, Building C3C, Macquarie University, NSW 2109
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