Distance education service

Distance education service

The Library provides resource delivery services, or Document Supply, to distance education students living outside the Sydney metropolitan area. 

New - distance users may now place hold requests directly on items held by the Library and select a home delivery option.

Items held by Macquarie University Library

Login to MultiSearch, place a request on any item, and select the Home delivery address. Detailed instructions available here.

Interlibrary loans

If you require an interlibrary loan, login to MultiSearch, check the item is not held by the Library, then place your request. Detailed instructions available here.

About this service


The Library offers external distance students:

  • loans from its collection
  • copies of articles and chapters in its collection  

External Sydney metropolitan students are not eligible for this service.

Postgraduate, PhD and Academic

The Library offers:

  • loans from its collection
  • copies of articles and chapters in its collection 
  • interlibrary loan and document supply from national and international libraries

Note: For External Sydney metropolitan clients evidence must be provided to be considered an exception for our delivery services. Please contact Jim Kelly.

International Students

Document supply is offered to students that live overseas. It covers copies of chapters and articles and does not include loans of any sort.

OUA Students

Open Universities Australia (OUA) students are only eligible if they are doing a postgraduate or undergraduate studies which obtains a Macquarie University degree. 


The service is free except for requests costing $65.00 or more. We pay the postage cost of sending items to you. You pay for returning them.

Using this service

To use the Distance Education service log in to MultiSearch using MQ Username & Password.

If you are unable to log in, please contact us.

Receiving requests  

You will receive an email when a requested item is available. 

Loans will be posted to your address (if you are eligible) or can be collected from the Collection point, level 2, Library.

Please notify the Academic programs section and the Library if you change address.

Returning loans

All loans should be returned to Macquarie University Library by the due date indicated on the book. 

If returning by mail, send items to: 
Distance Education Service
Macquarie University Library NSW 2109

Renewing loans

If you wish to renew an item belonging to this Library, login to MyLibrary

Interlibrary loans cannot be renewed online please contact us.

Request a purchase

Request the Library purchase an item for the collection. All items suggested must be for research or courses undertaken at Macquarie University.

How to place a hold request on a Macquarie item

  • Login to MultiSearch with your OneID (MQ) username & password
  • Search for the required item, click HOLD/ARC Request
  • Click on Request
  • Complete the request details, selecting Pickup Location of Home Address or Macquarie as preferred.
  • Click the Request button
  • Detailed instructions available here

How to place an ILL request

  • Download instructions here
  • Please allow 2 weeks for your request to be processed

Contact us

  • Service hours: 9am to 5pm (Monday to Friday)
  • In person: Collection Point (near Reserve), level 2, Library
  • Call: 02 9850 7891 or freecall 1800 632 743
  • Email: lib.interlib@mq.edu.au
  • Postal address
    Library, Distance Education Service,
    Macquarie University, NSW 2109, Australia

For technical support contact OneHelp or call Student IT Help on (02) 9850 HELP (4357) or freecall 1800 063 191

Feedback and enquiries to Jim Kelly, 9850 7895


Under the provisions of the Copyright Act, 1968, as amended, we are limited to sending only one chapter or 10% of a book. Journals are less restricted, allowing us to send multiple articles from single journal issues. Supply of items not held by the Library must be for teaching and/or research purposes.

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