reception speech hearing clinic

Make an appointment

To make an appointment click the button above to fill out the request an appointment form or contact our reception staff on the details below. A referral is not necessary but may be needed to claim a rebate from your private health insurer or Medicare.

Appointments are available:

  • Monday - Friday
  • 9:00 am - 5:00 pm

Out of hours appointments may be available please ask reception staff for current availability.

Sessions last 30 - 90 minutes dependent on the type of service required. Our reception staff will inform you of the appointment length when you book.

Usually a series of appointments will be needed after the initial review we will work with you to find the best times for your schedule.

Fees and payment

We pride ourselves on the quality of service we provide, ensuring that we offer affordable treatment options coupled with competitive prices. Some of the treatments we offer in our clinic are claimable through Medicare and some private health insurers. Please ask our reception staff for further information.

Payments are to be settled at the time of your appointment and can be made by EFTPOS or Credit Card.

Please note that the clinic does not accept cash payments.

Macquarie University Speech and Hearing Clinic

Location: Australian Hearing Hub
Ground Floor, 16 University Avenue
Macquarie University NSW 2109
Phone: (02) 9850 2900
Fax: (02) 9850 1470

Cancellation policy

We currently have a waiting list for services and recommend regular attendance of scheduled appointments, where possible.

We would appreciate being given as much notice as possible regarding the cancellation of an appointment. Except in cases of illness, please notify us more than 24 hours in advance if you are unable to attend.

Scheduled appointments

We understand that delays can happen, however we must try to keep the other clients, staff and clinic schedule running to time in the best interest of everyone using and working in the clinic.

Unable to attend

If you are unable to attend more than three appointments in a row then 50% of the third appointment missed will be payable.

More than four unable to attend appointments in a row and treatment will be suspended.

No show or fail to attend

If you fail to attend without notice more than 2 times consecutively then 50% of the cost of the 2 missed appointments will be payable at your subsequent appointment.

Fail to attend more than three times in a row and treatment will be suspended.

Please phone the SHC Reception on 9850 2900 if you are unable to attend an appointment.

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