Contact us

Contact us

Frequently asked questions

Has your question already been answered?  Check out our FAQs below before contacting us:

Leadership and governance

Sustainability definition

Q: Sustainability is so widely used these days, what is Macquarie University's working definition of 'Sustainability'?
A: Our holistic definition of Sustainability, and how we apply it at Macquarie University, can be found on our website, under the 'About' section.

Sustainability policies

Q: Where can I find information on Macquarie University's Sustainability Policy?A: You can find all of Macquarie University's policies and procedures at Policy Central.

Sustainability procedures

Q: Where can I find information on Macquarie University's Sustainability Procedures?A: You can find all of Macquarie University's policies and procedures at Policy Central.

Sustainability procurement

Q: I want to make a purchase (professional or personal), what should I be considering to ensure I do so sustainably?
A: Sustainable procurement is one of the fastest and easiest ways of making a difference.  Check out our Procurement Guide for all the information you need.

Partnership and engagement

Sustainability campaigns

Q: I've got a great idea for a campus campaign, who can I tell??
A: Great!  We love hearing new ideas from students and staff on more way to engage our community.  Let us know what your new campaign idea is via the 'Contact Us' form below.

Q: I've heard about a campaign called 'Tap It!'  What is it?  Can I get involved?
A: Absolutely!  Tap It has been one of our most successful campaigns, and even won an award at the 2014 Green Gown Awards Australasia!

Charity support

Q: I'm undertaking an exciting challenge, raising money for charity.  Can Macquarie University financially support me?
A: Unfortunately, no.  Macquarie University is classified as a not-for-profit (NFP), which means we are legally unable to donate money to another charity/NFP.  However, you are able to hold your own charity drives/collections for your chosen charity/NFP on campus (you will need permission from Property or Student HQ Office if you plan on holding a stall in Central Courtyard).

Q: I'd love to do some volunteering through the University, how can I get involved?
A: Eligible staff members receive two volunteer leave days (pro rata) each year.  To find out if you're eligible, and for further information, please see our Community Volunteering Program guide explaining all.  Students should get in contact with our PACE office for any potential volunteering opportunities.

Collaborative institution learning/sharing

Q: I represent another education institution (primary, secondary or tertiary/higher) and would like to discuss the possibility of collaborating with Macquarie University Sustainability.  How can I get in touch?
A: We are always open to the possibilities of working on collaborative projects with other institutions.  Please contact us via the online form below to tell us more.

Campus engagement - staff and students

Q: I am a current staff member, how can I get further involved with Sustainability at Macquarie?
A: Staff members can join our Staff Representative Network (SRN) and represent your team/department/office.

Q: I am a current student, how can I get further involved with sustainability at Macquarie?
A: Students can assist us with a variety of campaigns throughout the year addressing behaviour change and engagement.

Fair trade

Q: I've seen a lot of fair trade products for sale on campus, what is it?
A: Check out our Fair Trade page for all information on this topic, and why we feel it's important to support.

Swap party

Q: I've heard a lot about Macquarie University's 'Swap Party'.  What is it, and how can I get involved?
A: Swap Party is an event where your unwanted items can be brought along and swapped for another item, or sold for $1.  Visit our Swap Party page to find out more information.

Working with us

Q: Sustainability sounds like a great team to work with, how can I get more involved?
A: We have a number of student intern/volunteer positions come up throughout the year.  The best way to keep up-to-date is to visit our 'Volunteer With Us' page frequently, as all positions are listed here.  Otherwise, you can join our Student Sustainability Network (SSN), or the Staff Representative Network (SRN), or our Bushcare@MQ group.  Any paid positions will be advertised online through the Macquarie University Job Opportunities page.

Learning, teaching and research

Q: I have a University assignment involving an aspect of sustainability, can I get some help from Macquarie University Sustainability?
A: Where we can offer any assistance, advice, or information we will.  We have a number of resources available in our office (Building Y1A) that students can peruse for information and/or inspiration.  If you need to speak to a specific person, please contact them first to ensure they are in the office before dropping in.

Q: I have a query regarding student enrolments, can you please help?
A: If your question is regarding general enrolments, please contact Student Support.

Q: I would love to involve Macquarie University Sustainability in a specific research project, who can I talk to?
A: Our team often partners up with academics from other faculties at Macquarie, and also from other institutions, on a variety of research projects.  Please contact us via the online form below.

Facilities and operations

Biodiversity

Arboretum

Q: I keep hearing about an Arboretum on campus, but can't find it.  Can you please help?  What is an Arboretum?
A: Macquarie University's Arboretum is made up of all the plants and trees on campus.  When you are walking around campus, you are already in the Arboretum.  To find out more, check out our Arboretum page.

Q: When is the next Arboretum Tour?  I'd like to come along.
A: All of our Arboretum Events can be found on the Arboretum page.  Please register your intent to attend from the relevant link.

Q: I've seen a tree/plant on campus that I'd like to know more about.  Who can help me with identification and further information?
A: Information on our native flora can be found on our Native Flora and Fauna page, however, please contact us via the online form below if you have any specific questions that are not answered on this page.  If you already know the plant/tree type you are looking for, you can do an online search via our Arboretum Database.

Q: I'd love to learn more about the native bush on campus, where can I find more information?
A: Some of our bush land pre-dates campus development, including the Sydney Turpentine Ironbark Forest (STIF), which has been classified as an endangered ecological community by state and commonwealth environment laws.  To learn more about our native bush land, please visit our Native Bush on Campus page.


Biodiversity - property

Q: I hear a lot about the 'biodiversity' of Macquarie University campus.  What is 'biodiversity'?
A: Biodiversity refers to the living natural systems of an area, including plants, animals and micro-organisms.  For further information, check out our Advocating Biodiversity page.

Q: What is Macquarie University doing to manage its biodiversity?
A: There are a number of on-ground projects underway within our Property team to ensure the sustainability of our biodiversity on campus.  Learn more at Sustainably Managing Macquarie's Biodiversity.

Q: I have heard Macquarie University has a 'seed bank'.  What is it, and why is it important?
A: A seed bank is another term for a seed collection.  We keep a seed bank of local native plants to draw on when planting new vegetation in our restoration sites.  To learn more, please visit our Advocating Biodiversity page.


Birds and wildlife

Q: There's so many birds and different wildlife on campus, how can I find out what I'm looking at?A: Information on our native fauna and other birds and wildlife seen on campus can be found on our Native Flora and Fauna page.  If you can't find the information you are looking for, please contact us via the online form below for further help.

Q: I've seen green boxes up in some of our trees on campus.  What are they there for?
A: These boxes are actually 'Dial a Habitat' tree nest boxes.  Many of our native forest fauna make their homes in natural tree hollows, however, our trees aren't yet old enough to have developed these.  To welcome and protect our fauna, we provide them with these nest boxes instead.  To find out more, please visit our Advocating Biodiversity page.

Q: With so many birds and wildlife on campus, where do they all live?
A: Natural habitats are really important to our campus birds and wildlife.  By restoring and linking habitats we hope to improve natural corridors of vegetation to provide greater options.  For further information, please visit our Sustainably Managing Macquarie's Biodiversity page.

Q: I see a lot of people feeding the birds and wildlife on campus, is this ok?
A: Generally, no.  Human foods aren't usually ideal for our birds and wildlife, and can cause other health issues for them, as well as make them lazy in searching, hunting, gathering, scavenging for their own better suited food.  Please do not feed our birds and wildlife, and make sure you properly dispose of all food waste appropriately.

Q: Help!  I've found an injured animal/wildlife, what can I do?
A: We have several trained staff members on campus who can capture/retrieve injured wildlife on behalf of NSW Parks and Wildlife via Sydney Metropolitan Wildlife Services.  Please contact Sustainability (9850 4471) or Security (9850 7112) to report the injured wildlife.  If you find an animal outside working hours, please contact Sydney Wildlife on 02 9413 4300,  WIRES on 1300 094 737, or RSPCA on 02 9770 7555.


Bushcare

Q: I understand Macquarie University has a group that is involved with caring for the local bush areas.  How can I get involved with this?
A: The group is called Bushcare@MQ, and you can find out what they've been integral in caring for and improving on our site.  To keep up-to-date with what they are doing, and to get involved, follow the group on Facebook.  Everyone is invited and welcome to join our Bushcare events.

Q: I'd love to learn more about the native bush on campus, where can I find more information?
A: Some of our bush land pre-dates campus development, including the Sydney Turpentine Ironbark Forest (STIF), which has been classified as an endangered ecological community by state and commonwealth environment laws.  To learn more about our native bush land, please visit our Native Bush on Campus page.


Creek systems

Q: I love the creek systems on campus.  How can I find out more about them?
A: We have three creeks on campus: University/College Creek; Mars Creek; and, Culloden Creek, all of which eventually flow into the Lane Cove River.  These creeks are all managed and maintained by our Property Biodiversity Planner.  Check out our Three Creeks page for further information.

Q: I've heard about a Mars Creek Rehabilitation Project.  What is this?
A: This project (now complete) was undertaken to incorporate ecological engineering of Mars Creek in order to improve the overall water quality and to reduce the potential for flooding.  For more information on this project, please visit our Advocating Biodiversity page.

Q: With so many creeks running through campus, how do we ensure its quality is maintained?
A: Stream health is really important, not only for our own biodiversity, but also of that of the wider community where the creeks go to after leaving Macquarie University grounds.  To learn more about our sustainable approach to stormwater and water quality, please visit our Sustainably Managing Macquarie's Biodiversity.


Trees

Q: I've seen green boxes up in some of our trees on campus.  What are they there for?
A: These boxes are actually 'Dial a Habitat' tree nest boxes.  Many of our native forest fauna make their homes in natural tree hollows, however, our trees aren't yet old enough to have developed these.  To welcome and protect our fauna, we provide them with these nest boxes instead.  To find out more, please visit our Advocating Biodiversity page.

Q: I keep hearing about an Arboretum on campus, but can't find it.  Can you please help?  What is an Arboretum?
A: Macquarie University's Arboretum is made up of all the plants and trees on campus.  When you are walking around campus, you are already in the Arboretum.  To find out more, check out our Arboretum page.

Q: When is the next Arboretum Tour?  I'd like to come along and learn more about the trees on campus.
A: All of our Arboretum Events can be found on the Arboretum page.  Please register your intent to attend from the relevant link.

Q: I've seen a tree/plant on campus that I'd like to know more about.  Who can help me with identification and further information?
A: Information on our native flora can be found on our Native Flora and Fauna page, however, please contact us via the online form below if you have any specific questions that are not answered on this page.  If you already know the plant/tree type you are looking for, you can do an online search via our Arboretum Database.

Q: I'd love to learn more about the native bush on campus, where can I find more information?
A: Some of our bush land pre-dates campus development, including the Sydney Turpentine Ironbark Forest (STIF), which has been classified as an endangered ecological community by state and commonwealth environment laws.  To learn more about our native bush land, please visit our Native Bush on Campus page.


Weed control

Q: Given there is so much bushland on campus, how do we proactively fight against pervasive weeds?
A: Our weed control strategy is based on bush regeneration principles and the active involvement of Bushcare@MQ.  For further information on weed control, please visit our Sustainably Managing Macquarie's Biodiversity page.


Wet lands

Q: I hear we have a 'wetland' on campus.  What is it and why is it important?
A: A wetland is an area saturated by water, either permanently or seasonally, creating its own eco-system.  The recent Mars Creek Rehabilitation Project incorporated the development of a wetland to help improve the water quality and reduce the potential for flooding.  To learn more, please visit our Mars Creek Wetland page.


Campus development

Q: With so much development going on, how does Macquarie University prioritise sustainability?
A: There has been a lot of campus development over the past few years, and ensuring we do so sustainably can be challenging.  For further information, please visit our Campus Development page.  For information on specific projects, please visit our Completed Projects and Current Projects pages.

Energy and emissions

Q: Given the size of Macquarie University, we must rely on a lot of energy to operate!  How is this done sustainably? 
A: You're right, Macquarie University is the equivalent of a small town in the amount of people onsite at once, and our demands on resources.  For further information on this topic, please visit our Energy and Emissions page.

Q: What are we doing at Macquarie to minimise our demand on energy consumption? 
A: Our Property team has implemented many initiatives across campus to reduce our energy demands.  As each building and space is used differently, energy reduction initiatives cannot be a 'one size fits all' approach.  For information on specific initiatives, please visit our Reducing Energy and Emissions page.

Q: So if we're reducing our consumption, what is our target?  How do we know when we're successful?
A: Property have been working on setting benchmarks and targets for greenhouse gas reduction and energy efficiency on campus.  For detailed information, check out our Energy Efficiency page.

Q: How do we capture energy consumption, and know if we're reducing our usage?
A: We have teamed up with the Footprint Company and created a 'campus calculator' to measure our impact on the environment, including via energy consumption.  For further information, please visit our One Planet Ecological Footprintpage.

Q: Given we are so large, do we have to report to anyone on the amount of energy we consume?
A: Macquarie University regularly reports environmental information both voluntarily and under State and Federal legislation.  For further information on what we report and to whom, please visit our Report page.

Contact us

Address

Macquarie University Sustainability
Building Y1A
Hadenfeld Ave
Macquarie University  NSW  2109
Sydney, AUSTRALIA 

Phone

+61 2 9850 1003

E-mail

sustainability@mq.edu.au

Our team

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